Outage in Jira Software

Users experiencing issues loading some Dashboard widgets in Jira

Resolved Major
April 16, 2025 - Started about 2 months ago - Lasted about 16 hours
Official incident page

Need to monitor Jira Software outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Jira Software, and never miss an outage again.
Start Free Trial

Outage Details

We are aware of users experiencing issues attempting to load Jira Dashboard widgets. Our team is investigating this issue with urgency.
Components affected
Jira Software Viewing content
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 04/16/2025 10:57PM

Between 3:30 UTC to 23:00 UTC April 16, 2025, we experienced an issue with loading certain Jira Dashboard widgets for Jira Work Management, Jira Service Management, Jira, and Jira Product Discovery. The issue has been resolved and the service is operating normally.

IDENTIFIED about 2 months ago - at 04/16/2025 10:21PM

We continue to work on resolving the issue with loading certain Jira Dashboard widgets for for Jira Work Management, Jira Service Management, Jira, and Jira Product Discovery. We have identified the root cause and are currently deploying fixes. We expect to complete the deployments by 23:00 UTC.

IDENTIFIED about 2 months ago - at 04/16/2025 07:05PM

We continue to work on resolving the issue with loading certain Jira Dashboard widgets for for Jira Work Management, Jira Service Management, Jira, and Jira Product Discovery. We have identified the root cause and expect recovery shortly. We will provide another update at 22:00 UTC.

IDENTIFIED about 2 months ago - at 04/16/2025 07:02PM

We continue to work on resolving the issue with loading certain Jira Dashboard widgets for for Jira Work Management, Jira Service Management, Jira, and Jira Product Discovery. We have identified the root cause and expect recovery shortly. We will provide another update at 22:00 UTC.

IDENTIFIED about 2 months ago - at 04/16/2025 04:48PM

We continue to work on resolving the issue with loading certain Jira Dashboard widgets for Jira Work Management, Jira Service Management, and Jira Product Discovery. We have identified the root cause and expect recovery shortly. We will provide another update at 19:00 UTC.

INVESTIGATING about 2 months ago - at 04/16/2025 08:12AM

We are continuing to investigate this issue.

INVESTIGATING about 2 months ago - at 04/16/2025 06:59AM

We are aware of users experiencing issues attempting to load Jira Dashboard widgets. Our team is investigating this issue with urgency.

Latest Jira Software outages

Administration is unreachable - 6 days ago
Issues with authentication across multiple services - 7 days ago
All Jira products experiencing degradations - 12 days ago
Users cannot create/update issues in Jira and JSM via Outlook - 13 days ago
Issues with data pipelines for customers using GitHub for Jira Connector. - 18 days ago

All Third-Party Status Pages in One Dashboard

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4200 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook