Outage in Jira Software
All Jira products experiencing degradations
Resolved MajorIncident Report
We are investigating cases of degraded performance for all Jira Work Management, Jira Service Management, Jira, and Jira Product Discovery Cloud customers. We will provide more details within the next hour.
Components affected
Jira Software Signup Jira Software Purchasing & Licensing Jira Software Automation for Jira Jira Software Create and edit Jira Software Viewing content Jira Software Authentication and User Management Jira Software Notifications Jira Software Administration Jira Software Marketplace Jira Software Mobile Jira Software SearchNeed to monitor Jira Software outages?
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Latest Updates ( sorted recent to last )
RESOLVED
11 months ago - at 05/21/2025 12:42AM
Deployment of the fix for this issue has now completed rolling out and this should be resolved for all users.
MONITORING
11 months ago - at 05/20/2025 10:07PM
We continue to deploy the solution to our production environment. Many customers will see the issues resolved. We will continue to provide updates as the solution deployment continues.
IDENTIFIED
11 months ago - at 05/20/2025 08:57PM
A solution has been tested and validated and is currently being deploy to our production environment. We expect the solution to be fully rolled to our production environment within the next 5 hours. We are still investigating the root cause and will provide an update when we have this information.
INVESTIGATING
11 months ago - at 05/20/2025 07:33PM
We are still continuing to investigate an issue that is disrupting access to core Jira functionality for a limited number of Jira customers. We will provide an update when we have identified a fix.
INVESTIGATING
11 months ago - at 05/20/2025 06:25PM
We are continuing to investigate an issue that is disrupting access to core Jira functionality for a limited number of Jira customers. We will provide an update when we have identified a fix.
INVESTIGATING
11 months ago - at 05/20/2025 04:37PM
We are continuing to investigate issues with the Jira degradation and will provide updates as we learn more.
INVESTIGATING
11 months ago - at 05/20/2025 02:14PM
We are investigating cases of degraded performance for all Jira Work Management, Jira Service Management, Jira, and Jira Product Discovery Cloud customers. We will provide more details within the next hour.
Latest Jira Software outages
Automations aren't triggering on work item creation, field updates, or comment additions - 14 days ago
Degraded performance of Cloud Products when selecting users or teams - about 1 month ago
Groups are not clickable from Groups Page in Atlassian Administration - about 1 month ago
Increased error rates on Jira and Jira Service Management Ecosystem Apps - about 2 months ago
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