Outage in Jira Software

Unable to start or complete sprint due to 'Internal Server Error'

Resolved Major
March 06, 2023 - Started about 2 years ago - Lasted about 4 hours
Official incident page

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Outage Details

We have identified the cause of the error when starting or completing sprints for Jira Software Cloud customers. We have identified the root cause and expect recovery shortly.
Components affected
Jira Software Create and edit
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 03/06/2023 08:57AM

Between 2023-03-03 15:11 UTC to 2023-03-06 08:27 UTC, some customers experienced the inability to start or complete sprints for Jira Software. The issue has been resolved and the service is operating normally.

IDENTIFIED about 2 years ago - at 03/06/2023 04:34AM

We have identified the cause of the error when starting or completing sprints for Jira Software Cloud customers. We have identified the root cause and expect recovery shortly.

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