Outage in Jumio

2022-12-19 : Delay in Processing Identity Verification Transactions (U.S)

Resolved Minor
December 19, 2022 - Started about 3 years ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently experiencing a delay in processing on US data center for Identity Verification transactions. NOTE: All services remain functional at this time, and we will send you another notification when the service is fully restored. Apologies for the inconvenience.

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Latest Updates ( sorted recent to last )
RESOLVED about 3 years ago - at 12/19/2022 05:36PM

All backlogged transactions have been processed. All incoming transactions continue to be processed at normal rates. We apologize for any inconvenience this may have caused.

INVESTIGATING about 3 years ago - at 12/19/2022 04:43PM

We are currently experiencing a delay in processing on US data center for Identity Verification transactions.
NOTE: All services remain functional at this time, and we will send you another notification when the service is fully restored.

Apologies for the inconvenience.

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