Is Jumio Identity Verification SDK Down? What is the current status?

Jumio Identity Verification SDK status is operational
Jumio Identity Verification SDK not working for you?

Users reports in the last 24 hours

Latest user comments about problems

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Recent Jumio Identity Verification SDK status updates

2024-02-07 Service Instability - Liveness images URL...

Minor Resolved

February 07, 2024 · lasted 36 minutes

We have identified an issue with our Identity Verification in all data centers where currently no liveness images are returned in our Retrieval API. Please note that this is not impacting the user ...

2023-11-16 Service Instability - US DC

Major Resolved

November 16, 2023 · lasted about 7 hours

We have identified an instability in our US Data Center, which may lead to issues for Web and SDK users to finish their user journey. We know this is customer impacting so we are working on it urge...

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Jumio Identity Verification SDK outages in the last 30 days

Number of Incidents

0 issues

Last incident

85 days ago

Stay informed about Jumio status changes

IsDown offers an easy way to monitor Jumio with maximum flexibility

Major Outages Notifications

IsDown monitors Identity Verification SDK for major outages. A major outage is when Identity Verification SDK experiences a critical issue that severely affects one or more services/regions. When Jumio marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Jumio status page for minor outages. A minor outage is when Identity Verification SDK experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Jumio status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Jumio publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Jumio and all their 36 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

Jumio and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

Frequently Asked Questions

Is Jumio Identity Verification SDK down today?

Jumio is currently operational. In the last 24 hours, there were 0 outages reported. IsDown continuously monitors the Jumio status page, looking for the latest outages and issues affecting customers. Check all recent outages in the section 'Latest Jumio Identity Verification SDK outages, issues and problems' at the top of the page.

When was the last Jumio Identity Verification SDK outage?

Jumio Identity Verification SDK last outage was on February 07, 2024 with the title "2024-02-07 Service Instability - Liveness images URLs not returned in Retrieval API and Callback"

Jumio not working for you? How do I know if Jumio is down?
How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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