Jumio status updated
Jumio is working normally
This chart shows the number of user-reported issues for Jumio service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where users report Jumio is down. The map shows recent Jumio outages from around the world.
Jumio Outage MapIn the last 90 days, Jumio had 3 incidents with a median duration of 2 hours 31 minutes.
Incidents
Major Outages
Minor Incidents
Median Resolution
Check Jumio status history below. IsDown detects when Jumio is down, tracking both official outages and user-reported issues.
| Title | Started At | Duration |
|---|---|---|
|
We are currently experiencing a delay in processing on EU data centers for Identity Verification ...
|
Jan 05, 2026 at 08:20 AM UTC
|
5 minutes |
|
What services are impacted?
No customer impact is expected at this time, but we will provide upda...
|
Dec 09, 2025 at 08:00 PM UTC
|
about 21 hours |
|
We experienced a delay in processing a small number of identity verification transactions across ...
|
Nov 19, 2025 at 04:07 PM UTC
|
about 3 hours |
|
We experienced a delay in processing a small number of identity verification transactions across ...
|
Oct 27, 2025 at 12:41 PM UTC
|
about 6 hours |
|
We are currently experiencing a service outage in our US data center due to an AWS server outage....
|
Oct 20, 2025 at 08:11 AM UTC
|
about 18 hours |
|
We're currently experiencing delays in processing Identity Verification and Authentication transa...
|
Jul 29, 2025 at 04:06 PM UTC
|
about 5 hours |
|
We're currently experiencing delays in processing Identity Verification and Doc Proof transaction...
|
Jul 16, 2025 at 01:01 PM UTC
|
about 20 hours |
|
We are currently experiencing a delay in processing ID and IV verification transactions in our U....
|
Jul 08, 2025 at 02:32 AM UTC
|
about 17 hours |
|
Conversion Degradation on Android Chrome
Since June 16th, we have observed a decline in conversi...
|
Jun 17, 2025 at 02:38 PM UTC
|
3 days |
|
We are currently experiencing a delay in processing on U.S ,EU,SGP data centers for ID Verificati...
|
Jun 03, 2025 at 01:31 AM UTC
|
37 minutes |
Check if any Jumio component is down. View the current status of 3 services and regions.
| Component | Status | Details |
|---|---|---|
| EU data center status | OK | View details |
| SGP data center status | OK | View details |
| US data center status | OK | View details |
IsDown has monitored Jumio continuously since March 2022, tracking this Identity & Authentication for 4 years. Over that time, we've documented 96 outages and incidents, averaging 2.1 per month. When Jumio goes down, incidents typically resolve within 476 minutes based on historical data.
We monitor Jumio's official status page across 36 components organized into 3 groups. IsDown interprets Jumio statuses (operational, degraded performance, partial outage, and major outage) to deliver precise health metrics and filter alerts by the components you actually use.
When Jumio is down, IsDown combines official status data with user reports for early detection. Vendors often delay acknowledging problems, so user reports help us alert you before the official announcement.
Engineering and operations teams rely on IsDown to track Jumio status and receive verified outage alerts through Slack, Teams, PagerDuty, or 20+ other integrations.
IsDown checks Jumio's status page every few minutes, across all 36 components. We combine official status data with user reports to detect when Jumio is down, often before the vendor announces it.
When Jumio status changes, IsDown sends alerts to your preferred channels. Filter by severity to skip noise and focus on outages that affect your business.
IsDown checks Jumio official status page for major/minor outages or downtimes. A major outage is when Jumio experiences a critical issue that severely affects one or more services/regions. A minor incident is when Jumio experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Jumio outage, we send you an alert and update your dashboard and status page.
Jumio and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Jumio status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Jumio publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Jumio and all their 36 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Jumio is just one of 5,451 services IsDown monitors. Add all your critical dependencies to one dashboard, get alerts when any service is down, and share a status page with your team.
Monitor Jumio health alongside all your other vendors in a single view.
Get notified when Jumio is down. Filter by severity to skip noise.
Route Jumio outage alerts to Slack, Teams, PagerDuty, or webhooks.
Share Jumio service status with your team or customers on a branded page.
Looking for Jumio outage alerts like Downdetector? IsDown monitors Jumio's official status page for verified incident data, not just user reports. Know exactly when Jumio is down, which components are affected, and when service health is restored. Here's why official Jumio status monitoring beats crowdsourced detection:
| Features |
|
Downdetector |
|---|---|---|
| Official Jumio status page monitoring. Know when Jumio is down with real time incident details. | ||
| Monitor 5,450+ services including Jumio in a single dashboard. | ||
| Instant Jumio outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring: Jumio official status plus user reports for early outage detection. | ||
| Maintenance feed for Jumio | ||
| Granular alerts filtering by Jumio components and regions. |
14-day free trial • No credit card required
Jumio isn't down. You can check Jumio status and incident details on the top of the page. IsDown continuously monitors Jumio official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Jumio is currently operational. You can check Jumio status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Jumio being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Jumio official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Jumio last outage was on January 05, 2026 with the title "2026-01-05 Delay in Processing Identity Verification Transactions (EU Datacenter)"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Jumio and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Jumio is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Jumio's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
14-day free trial · No credit card required · No code required