JustCall

JustCall Status

Official source
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Stats

0 incidents in the last 7 days

0 incidents in the last 30 days

Automatic Checks

Last check: less than a minute ago

Last known issue: about 1 month ago

Latest Incidents

Last 30 days

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Resolved Packet Loss in Multiple Regions Affecting Voice Calls

Starting at 7:52 am PST, Our service provider started detecting packet loss which caused dropped calls and call quality issues in multiple regions. We continue to actively investigate into this issue and expect to provide another update in 1 hour or as soon as we have more information.

about 1 month ago Official incident report

Resolved Elevated API Errors from our notification service

We're experiencing an elevated level of API errors and are currently looking into the issue. We have contacted our notification service provider OneSignal for more updates.

about 2 months ago Official incident report

Resolved Elevated API Errors from our notification service

We're experiencing an elevated level of API errors and are currently looking into the issue. This is from our service provier that we use for sending notifications for SMS on desktop, mobile apps and web apps

about 2 months ago Official incident report

Resolved Elevated API Errors from Twilio

We're experiencing an elevated level of API errors and are currently looking into the issue.

about 2 months ago Official incident report

Resolved Elevated errors: Twilio APIs are delayed, causing multiple issues with calls and sms

We are currently investigating this issue and have contacted Twilio Account Manager for more information.

about 2 months ago Official incident report

Resolved Login service for web portal is affected

We are currently investigating an issue with our login service for web portal. Our engineers have been notified and we are working on restoring that. Please note that those users who are logged in will not face any issues in making calls or sending text messages

Resolved Elevated API Errors | SMS

Our upstream provider have detected a potential issue while sending out the text messages. We are monitoring the status and will update as soon as full functionality in our system is restored.

Resolved Mobile notification(SMS, voicemail) temporarily unavailable due to provider incident

A provider that we utilize for sending notifications for SMS & Voicemail on our mobile apps is experiencing an incident. We are monitoring the status and will update as soon as full functionality in our system is restored.

Resolved File upload service is down

We rely on Filestack to facilitate file upload and that seems to be down right now. You can check their status here https://status.filestack.com/

Resolved Pipedrive API - error while refreshing tokens

We are receiving reports from our engineering team that there are issues while refreshing the access tokens for Pipedrive. These tokens help us access your account data and are required to keep your integration active with us. We are yet to confirm if this is an issue from PIpedrive's end or ours. So far things are not looking good and we will have an update for you in another 20 minutes.

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