JustCall is right now suffering load-related issues, the app would be loading slow and in some cases, not loading at all. The team is looking into it.
Resolved Major Elevated API Errors - 403 from Copper servers
We're experiencing an elevated level of API errors from Copper servers that has impacted our Copper integration. Our team is investigating this on priority and we have contacted Copper folks seeking a resolution
Resolved Minor Elevated API Errors in Live Dashboard
We are currently experiencing elevated API timeout from JustCall Live Dashboard. We are monitoring the status and will update as soon as full functionality in our system is restored.
Resolved Minor Elevated API Errors from Caching Instance
We are experiencing elevated API errors across different platform. We are monitoring the status and will update as soon as full functionality in our system is restored.
Resolved Maintenance Contacts not visible in AutoDialing Campaigns
We have identified a potential issue where one of our disks hosting contacts for about 30% of our active customers for AutoDialer is running a bit sluggish and hence our customers may be seeing 0 or less than usual contacts in their AutoDialing campaigns. Our team is working hard to restore this disk to its maximum performance and work with our customers to restore contacts More updates will follow soon
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