JustCall

JustCall Status

Official source Everything seems OK
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Stats

1 incidents in the last 7 days

5 incidents in the last 30 days

Automatic Checks

Last check: 1 minute ago

Last known issue: 5 days ago

Latest Incidents

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Resolved Elevated API Errors | SMS

Our upstream provider have detected a potential issue while sending out the text messages. We are monitoring the status and will update as soon as full functionality in our system is restored.

Resolved Mobile notification(SMS, voicemail) temporarily unavailable due to provider incident

A provider that we utilize for sending notifications for SMS & Voicemail on our mobile apps is experiencing an incident. We are monitoring the status and will update as soon as full functionality in our system is restored.

Resolved File upload service is down

We rely on Filestack to facilitate file upload and that seems to be down right now. You can check their status here https://status.filestack.com/

Resolved Pipedrive API - error while refreshing tokens

We are receiving reports from our engineering team that there are issues while refreshing the access tokens for Pipedrive. These tokens help us access your account data and are required to keep your integration active with us. We are yet to confirm if this is an issue from PIpedrive's end or ours. So far things are not looking good and we will have an update for you in another 20 minutes.

Resolved Pipedrive API - delayed responses - Integration affected

Pipedrive APIs are not responding. Our customers may face issues with integration. JustCall engineering team is following up with Pipedrive folks.

Resolved Elevated API Errors in Reports

We're experiencing an elevated level of API errors and are currently looking into the issue. Our teams will deploy a fix for this soon. Dashboard reporting will not be available for a while.

Resolved Elevated API Errors in Reports

We're experiencing an elevated level of API errors and are currently looking into the issue. Our customers will not be able to download reports in this case. We are actively investigating this concern.

Resolved Delay in analytics report

We are investigating an issue where there is a delay in our analytics reporting section. We are actively working to resolve the issue. We will provide another update in 1 hour or sooner once more information becomes available.

Resolved Elevated API Errors

We have experienced an elevated level of API errors. The issue lasted for 5 minutes 47 seconds , our engineering team have successfully resolved the same.

Resolved Contact sync down due to delayed webhooks for Infusionsoft

We are receiving issues with our webhook service that keeps your contacts in sync with Infusionsoft. Any new contact created or modified on your Infusionsoft account will not be transferred over to JustCall during this time.

over 1 year ago Official incident report

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