Outage in JW Player

New Uploads using FETCH not being processed

Resolved Minor
June 10, 2022 - Started almost 2 years ago - Lasted about 1 hour
Official incident page

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Outage Details

We are investigating an issue with new uploads using FETCH method not being processed.
Latest Updates ( sorted recent to last )
MONITORING almost 2 years ago - at 06/10/2022 10:06PM

We are continuing to monitor the issue.

INVESTIGATING almost 2 years ago - at 06/10/2022 09:31PM

Issue has been identified. Partial fix has been implemented. Customer uploads using FETCH are now being processed.
Underlying issue is being investigated.

INVESTIGATING almost 2 years ago - at 06/10/2022 09:27PM

We are continuing to investigate this issue.

INVESTIGATING almost 2 years ago - at 06/10/2022 09:23PM

We are investigating an issue with new uploads using FETCH method not being processed.

Latest JW Player outages

Potential Playback Issues - about 23 hours ago
Webhook Delays - 4 days ago
JWP Dashboard Errors - 16 days ago
Payment UI Outage - 30 days ago
Documentation Site Outage - about 1 month ago

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