Outage in JW Player

Issue with third party provider is effecting VOD traffic

Resolved Minor

January 19, 2023 - Started about 1 year ago - Lasted about 6 hours
Official incident page

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Outage Details

Our CDN provider has an issue due to which the VOD traffic was dropped to 50% from 6:02 to 6:10 PM EST We are actively monitoring the issue.

Components affected

JW Player Live Streaming JW Player Content Delivery & Playback

Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 01/20/2023 06:04AM

The issue is now resolved.

MONITORING about 1 year ago - at 01/19/2023 11:57PM

Our CDN provider has an issue due to which the VOD traffic was dropped to 50% from 6:02 to 6:10 PM EST

We are actively monitoring the issue.

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