Outage in JW Player
Video Ingest Processing Delays
Resolved Minor
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Outage Details
Components affected
JW Player Content Delivery & PlaybackLatest Updates ( sorted recent to last )
This incident has been resolved.
Ingest processing throughput has fully recovered and ingest queues have been processed. We are continuing to monitor the situation.
Job processing throughout continues to be delayed. We are continuing to work towards additional mitigations.
We are continuing to work towards a fix for the ingest delays. Tasks continue to be accepted and processed, however they continue to be delayed. We are deploying additional mitigations to improve processing speed.
The issue has been identified and a fix is being implemented.
Third party provider issue impacting Instant Live.
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