Outage in Kandji
Chat support not available.
Resolved Major
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Outage Details
Components affected
Kandji Support ServiceLatest Updates ( sorted recent to last )
Chat support has been stable since the closure of the third-party maintenance window. This incident is now resolved.
The third-party maintenance window is now complete, and chat support is operational.
Our third-party service provider is currently undergoing maintenance. As such, you may experience intermittent access to chat support during this window. Maintenance is expected to be completed at 02:30am UTC.
We are currently investigating an issue where the chat bubble is not available in the Kandji admin interface. Email and portal access continue to be available, as per normal.
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