Outage in Keeper

SMS delivery in US

Resolved Minor

March 30, 2022 - Started about 2 years ago - Lasted 36 minutes
Official incident page

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Outage Details

We are currently investigating an issue with our SMS delivery provider at Amazon AWS. Until this is resolved, we are routing SMS codes to email.

Components affected

Keeper Admin Console Keeper Web Vault

Latest Updates ( sorted recent to last )

IDENTIFIED about 2 years ago - at 03/30/2022 02:49AM

We have identified the issue, waiting on Amazon AWS for resolution. SMS 2FA is being routed to email temporarily.

INVESTIGATING about 2 years ago - at 03/30/2022 02:13AM

We are currently investigating an issue with our SMS delivery provider at Amazon AWS. Until this is resolved, we are routing SMS codes to email.

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