Outage in Khoros

[Marketing] Unable to access Marketing

Resolved Major

March 03, 2023 - Started about 1 year ago - Lasted about 1 hour
Official incident page

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Outage Details

We are experiencing an issue with Marketing login where a set of customers are affected. As a result, agents may observe 502 errors while accessing Marketing platform. We are actively investigating the issue and will update you on the progress.

Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 03/03/2023 07:13PM

This incident has been resolved.

MONITORING about 1 year ago - at 03/03/2023 06:15PM

We confirm that the affected services have been restored and are working as expected. We will continue to monitor the situation and provide another update soon.

INVESTIGATING about 1 year ago - at 03/03/2023 05:55PM

We are experiencing an issue with Marketing login where a set of customers are affected. As a result, agents may observe 502 errors while accessing Marketing platform.
We are actively investigating the issue and will update you on the progress.

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