Outage in Khoros
[Community-Analytics] Issue with Classic Analytics for AMER customers
Resolved MajorIncident Report
We have identified an issue with Analytics in Community for AMER customers. As a result, users are intermittently observing latency or error when navigating through analytics. The issue only affects customers using the Classic community.
We are actively working towards the resolution, and we will keep you updated on the progress.
Components affected
Khoros Community AnalyticsOne place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
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Latest Updates ( sorted recent to last )
RESOLVED
6 months ago - at 04/17/2025 04:33AM
This incident has been resolved.
MONITORING
6 months ago - at 04/16/2025 06:37PM
We confirm that the affected services have been restored and are working as expected. We will continue to monitor the situation and provide further updates.
IDENTIFIED
6 months ago - at 04/16/2025 05:34PM
We have identified an issue with Analytics in Community for AMER customers. As a result, users are intermittently observing latency or error when navigating through analytics. The issue only affects customers using the Classic community.
We are actively working towards the resolution, and we will keep you updated on the progress.
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