Outage in Khoros

[Classic Community-Analytics] Issue with Analytics for AMER customers

Resolved Major
April 16, 2025 - Started 6 months ago - Lasted 8 minutes
Official incident page

Incident Report

We have identified an issue with Analytics in Community for AMER customers. As a result, users intermittently observe latency or error when navigating through analytics. The issue only affects customers using the Classic community. We are actively working towards the resolution and will keep you updated on the progress.
Components affected
Khoros Community Analytics

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Latest Updates ( sorted recent to last )
IDENTIFIED 6 months ago - at 04/16/2025 05:36PM

We have identified an issue with Analytics in Community for AMER customers. As a result, users intermittently observe latency or error when navigating through analytics. The issue only affects customers using the Classic community.
We are actively working towards the resolution and will keep you updated on the progress.

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