Outage in KnowBe4

KMSAT - MFA for Partner Admins

Resolved Minor
April 04, 2024 - Started 29 days ago - Lasted about 5 hours
Official incident page

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Outage Details

We are investigating reports that multi-factor authentication is not working for some partner admins. We are looking into this issue and will update this page when we have more information.
Components affected
KnowBe4 Console
Latest Updates ( sorted recent to last )
RESOLVED 28 days ago - at 04/04/2024 05:19PM

This incident has been resolved.

MONITORING 29 days ago - at 04/04/2024 01:24PM

A fix has been implemented and we are monitoring the results to ensure no further issues occur.

IDENTIFIED 29 days ago - at 04/04/2024 01:08PM

The issue has been identified and a fix is being implemented. We will update this page when we have more information.

INVESTIGATING 29 days ago - at 04/04/2024 12:22PM

We are investigating reports that multi-factor authentication is not working for some partner admins. We are looking into this issue and will update this page when we have more information.

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