Is Lightspeed Down? Check current status

Check if Lightspeed is down, official outages, user-reported issues, and outages map.

Current Lightspeed status

Lightspeed is working normally

Updated from Lightspeed official status page

Lightspeed not working for you?

Lightspeed service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally
Possible Incident
Confirmed Outage
Lightspeed Outage Map

View Lightspeed Reports Map

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  • Track status changes in real-time
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Lightspeed recent outages and downtime history

IsDown has tracked 666 incidents since started monitoring Lightspeed status in May 2020. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Lightspeed outages and also issues that we're started by a spike in crowdsource reports.

Date Incident Duration
Oct 20, 2025
10:40 AM EDT
Major
Service Interruption: Payments Processing, Chat, Phone Support & other systems
Like many companies today, we are experiencing a major service disruption impacting the availabil...
about 9 hours
Oct 20, 2025
09:26 AM EDT
Major
Lightspeed Software - Login & other systems
We are currently investigating an issue affecting merchants using Lightspeed Retail. A dedicated...
about 7 hours
Oct 20, 2025
03:49 AM EDT
Major
Service Interruption: Payments Processing, Chat, Phone Support & other systems
We are currently investigating a major service disruption impacting the availability of our suppo...
about 3 hours
Oct 13, 2025
07:42 AM EDT
Minor
Hospitality Netherlands - October 10th Settlement delay
Hi there, We have detected a payout delay for some users of Lightspeed Payments in the Netherlan...
about 4 hours
Oct 08, 2025
02:13 PM EDT
Minor
Lightspeed Payments Bank Account Linking Issue
We are currently investigating an issue affecting merchants trying to connect a bank account to L...
about 2 hours
Oct 02, 2025
07:45 AM EDT
Minor
Error with documentation upload for Lightspeed Payments and Capital applications
We are currently investigating an issue related to document uploads for Lightspeed Payments and C...
about 2 hours
Oct 01, 2025
11:22 AM EDT
Minor
Delay in R-series Analytics sync
Some R-series customers are reporting that recent data is not being reflected in Analytics on the...
about 5 hours
Sep 25, 2025
06:34 AM EDT
Major
Delays - Product processing / Lagging
We're investigating an issue with delays in catalog processing, preventing products from showing ...
about 13 hours
Sep 25, 2025
06:34 AM EDT
Major
Delays - Product processing / Lagging
We're investigating an issue with delays in catalog processing, preventing products from showing ...
about 13 hours
Sep 24, 2025
06:18 AM EDT
Major
X-Series - Users unable to log in (UK region)
Some customers are reporting that they are unable to load the POS. We're currently investigating ...
about 5 hours
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Looking to track Lightspeed outages?

  • Monitor external dependencies in one status page
  • Track status changes in real-time
  • Keep your team or customers informed
  • Create private or public status pages

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User comments about Lightspeed status

See what users are saying about Lightspeed issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

  • Tyler - Retail POS no working at all..

  • Joanne - I haven't had Internet since early hours this morning..

  • Bob - unable to login to lightspeed.

  • Max - Cannot log in on desktop. When logged in with android, cant change teetimes because of an unknown error which has been notified..

    Lightspeed Golf

  • william - Lightspeed golf displays "no healthy upstream" when trying to load page.

    Lightspeed Golf

  • Neil - Broadband is down. It has been down since approx 19:20 this evening. Their status page clearly hasn't been updated and that is shocking, considering they claim to be super-reliable..

  • Michelle - No loading. Sell page lagging. Sales history not updating. .

  • Matt - Won’t connect to card reader.

  • Ian - The internet is not working. The hubs are on but no internet connection..

  • Jeremy - CC readers not connecting or seen by Lightspeed. This across the board as soon as they updated.

  • Brenda - System is giving a notice that the payment system is not working. Will not connect to Verifone card reader. Payment screen is totally different. Puts a sale through without payment using a card..

  • Sean - Payment processing capabilities are temporarily unavailable.

    Lightspeed Payments

  • Avery - All payment for cards is down.

  • Kbenson - Won’t process credit cards.

  • Allen - It won,t connect to lightspeed retail. or accept cards.

    Lightspeed Payments

  • Helena - Attempting to collect payment on a sale defaults to cash and does not give option for card payment. Notification at top of page reads "Payment processing capabilities are temporarily unavailable. Try again and if the problem persists, contact support." Notification at top of payment tab reads "So....

    Lightspeed Payments

  • Bob - Connected but no internet.

  • Kris - Wi fi not working properly,,can't access now TV or Amazon prime TV on fire stick,,also having problems on mobile phone loading certain apps through wi-fi .

  • Cody - Can't book any tee times on our point of sale system..

    Lightspeed Golf

  • Mark - No Internet. Router restarted and still the same issue..

  • marg - Loading chunk 2493 failed.

  • H - Light speed K series is down.

  • Lucas - Platform is down down down. Business suffering .

  • Jones - No connection at my house .

  • Aidan - Lightspeed will not load up on computer systems, nor tablet systems..

  • Michael - { "error": "An error has occurred and we've been notified. Please try again and if this problem continues please contact support." }.

  • Patrick - No login available. Error message on login page.

  • Jensen - We cannot log into the system. Yesterday, the system was unable to recognize part #’s. Please advise. 903-825-2293.

  • Frank - It simply sucks to use a processor which failed at least once a day - just to avoid a $400 penalty. I am definitely looking for a new POS solution for my business. Was with TSYS for past seven years and didn’t have a single processing issue. Been with Lightspeed Payment for three months now and h....

    Lightspeed Payments

  • Jonathon - Lightspeed Loyalty will now load .

    Dashboard

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Retail management and point-of-sale system offering integrated payments, analytics, e-commerce solutions, and omnichannel support for retail and hospitality sectors.

Monitoring Lightspeed since May 2020

Tracking 25 Lightspeed services and regions

Need help? Try here:
Support at website.
Check their status page.

81 incidents in 2025

How to monitor the status of Lightspeed and all your dependencies?

IsDown is a status page aggregator that monitors if Lightspeed and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Lightspeed, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.

How IsDown monitors Lightspeed?

IsDown monitors Lightspeed health in almost real-time

Every few minutes we go to the status page of Lightspeed (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Lightspeed's 25 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.

The moment an issue is detected in Lightspeed, IsDown sends an alert and updates your status page

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Lightspeed and other services.

What you get when monitoring Lightspeed with IsDown

Track Lightspeed incidents and downtimes by severity

IsDown checks Lightspeed official status page for major/minor outages or downtimes. A major outage is when Lightspeed experiences a critical issue that severely affects one or more services/regions. A minor incident is when Lightspeed experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Lightspeed outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users reports problems with Lightspeed

Lightspeed and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of Lightspeed outages and downtimes

IsDown collects all information from the outages published in Lightspeed status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Prepare for upcoming Lightspeed maintenance events

Lightspeed publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Only get alerted on the Lightspeed outages that impact your business

IsDown monitors Lightspeed and all their 25 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

One platform to monitor all your external dependencies

Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Lightspeed but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.

Monitor Lightspeed and all your external dependencies in real-time

Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.

Start Monitoring for Free

Get notified imediatelly when there's an issue with Lightspeed or other services

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Lightspeed and other services.

Start Monitoring for Free

Send outage information from Lightspeed and other services to your tools

IsDown integrates with 20+ tools. Connect the status of Lightspeed and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.

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Share Lightspeed status in your status page

Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Lightspeed down?'

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Lightspeed Downdetector vs IsDown

While Downdetector relies on user-submitted reports to detect Lightspeed outages, IsDown monitors Lightspeed's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:

Features
Downdetector
Official Lightspeed status page monitoring with real-time incident details.
Monitor 4,522+ services including Lightspeed in a single dashboard.
Instant Lightspeed outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring of Lightspeed official status and user-reported issues.
Maintenance feed for Lightspeed
Granular alerts filtering by Lightspeed components and regions.
Start Monitoring Lightspeed with IsDown

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Frequently Asked Questions

Is Lightspeed down today?

Lightspeed isn't down. You can check Lightspeed status and incident details on the top of the page. IsDown continuously monitors Lightspeed official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Lightspeed status?

Lightspeed is currently operational. You can check Lightspeed status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Lightspeed outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Lightspeed down today or just slow?

Currently there's no report of Lightspeed being slow. Check on the top of the page if there are any reported problems by other users.

How are Lightspeed outages detected?

IsDown monitors the Lightspeed official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Lightspeed having an outage right now?

Lightspeed last outage was on October 20, 2025 with the title "Service Interruption: Payments Processing, Chat, Phone Support & other systems"

How to check if Lightspeed is down?

Why use IsDown to monitor Lightspeed instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Lightspeed and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Lightspeed?

IsDown and DownDetector help users determine if Lightspeed is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Lightspeed's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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