Lightspeed Status. Is Lightspeed Down?

Check if Lightspeed is down, official outages, user-reported issues, and outages map.

Is Lightspeed down right now?

Lightspeed status updated

Lightspeed is having a minor outage

IsDown checked Lightspeed status on at , and appears to be having issues. We've received 0 user reports in the past 24 hours. IsDown collects in real-time Lightspeed status data from official sources and user reports.

Lightspeed S-Series - 23rd December Backoffice Reporting Delay

started about 1 hour ago
On December 23rd, there was an S-Series Backoffice syncing delay where transactions or newly created items would not appear in the Backoffice - The root cause of that incident has been resolved, ho...
Check details & latest updates

Lightspeed not working for you?

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Create one dashboard to track the status of Lightspeed and all your vendors. Get outage alerts via Slack, Teams, Datadog, PagerDuty and more.

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Lightspeed service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally
Possible Incident
Confirmed Outage
Lightspeed Outage Map

View Lightspeed Reports Map

Lightspeed recent outages and downtime history

IsDown has tracked 681 incidents since started monitoring Lightspeed status in May 2020. We collect data from 4670+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Lightspeed outages and also issues that we're started by a spike in crowdsource reports.

Date Incident Duration
Dec 26, 2025
02:28 AM UTC
Minor
Restaurant O-Series: Some customers experiencing connectivity issues
Some customers have reported to our team they are seeing connectivity issues with Restaurant O-Se...
Ongoing
Dec 10, 2025
09:36 PM UTC
Major
Golf reservation payment is degraded.
We are currently investigating this issue.
about 1 hour
Dec 08, 2025
09:05 PM UTC
Minor
Lightspeed Retail (X-Series) - Error processing refunds from the register
We have identified an issue where Lightspeed (X-Series) retailers are reporting errors when attem...
1 day
Dec 05, 2025
09:05 AM UTC
Major
C-series webshops are offline due to Internal Server Errors
We are currently investigating this issue.
23 minutes
Dec 04, 2025
04:49 PM UTC
Minor
We're investigating an issue associated with the payment request feature in Invoicing
We are currently investigating this issue.
about 1 hour
Dec 04, 2025
12:37 PM UTC
Minor
Investigating Payout Delays for Australia
The Lightspeed Payments team is currently investigating an active issue regarding a possible payo...
about 13 hours
Nov 28, 2025
10:51 AM UTC
Minor
External issue with Internet Service Provider BT (UK based)
We are observing an external issue with BT experiencing issues with internet connections Pages u...
41 minutes
Nov 19, 2025
04:50 AM UTC
Minor
O-Series Insights: Data sync delayed from 2PM AEST
The issue has been identified and a fix is being remedied. However be aware that Insights current...
20 minutes
Nov 18, 2025
12:13 PM UTC
Major
External issue with Cloudflare
We are observing an external issue with Cloudflare, starting at 12:48 CET on November 18, 2025. ...
about 7 hours
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User comments about Lightspeed status

See what users are saying about Lightspeed issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

  • Lightspeed is down in Calgary.

  • Lightspeed Internet is not working. No internet connection.

  • CC - Cloudflare is up, cannot connect to lightspeed.app.

  • Internet down again... Last 3 days is been down more than up.

  • Tyler - Retail POS no working at all..

  • Joanne - I haven't had Internet since early hours this morning..

  • Bob - unable to login to lightspeed.

  • Max - Cannot log in on desktop. When logged in with android, cant change teetimes because of an unknown error which has been notified..

    Lightspeed Golf

  • william - Lightspeed golf displays "no healthy upstream" when trying to load page.

    Lightspeed Golf

  • Neil - Broadband is down. It has been down since approx 19:20 this evening. Their status page clearly hasn't been updated and that is shocking, considering they claim to be super-reliable..

  • Michelle - No loading. Sell page lagging. Sales history not updating. .

  • Matt - Won’t connect to card reader.

  • Ian - The internet is not working. The hubs are on but no internet connection..

  • Jeremy - CC readers not connecting or seen by Lightspeed. This across the board as soon as they updated.

  • Brenda - System is giving a notice that the payment system is not working. Will not connect to Verifone card reader. Payment screen is totally different. Puts a sale through without payment using a card..

  • Sean - Payment processing capabilities are temporarily unavailable.

    Lightspeed Payments

  • Avery - All payment for cards is down.

  • Kbenson - Won’t process credit cards.

  • Allen - It won,t connect to lightspeed retail. or accept cards.

    Lightspeed Payments

  • Helena - Attempting to collect payment on a sale defaults to cash and does not give option for card payment. Notification at top of page reads "Payment processing capabilities are temporarily unavailable. Try again and if the problem persists, contact support." Notification at top of payment tab reads "So....

    Lightspeed Payments

  • Bob - Connected but no internet.

  • Kris - Wi fi not working properly,,can't access now TV or Amazon prime TV on fire stick,,also having problems on mobile phone loading certain apps through wi-fi .

  • Cody - Can't book any tee times on our point of sale system..

    Lightspeed Golf

  • Mark - No Internet. Router restarted and still the same issue..

  • marg - Loading chunk 2493 failed.

  • H - Light speed K series is down.

  • Lucas - Platform is down down down. Business suffering .

  • Jones - No connection at my house .

  • Aidan - Lightspeed will not load up on computer systems, nor tablet systems..

  • Michael - { "error": "An error has occurred and we've been notified. Please try again and if this problem continues please contact support." }.

Users who monitor Lightspeed status also monitor these services

Users are monitoring tens of services with IsDown. Here are some that are monitored together with Lightspeed. With IsDown you can get a bird's eye view of all your dependencies and how they are performing.

Clover

Clover

OK
Toast

Toast

OK
Square

Square

MINOR
Shopify

Shopify

OK
Stripe

Stripe

OK
QuickBooks

QuickBooks

OK
NCR Aloha

NCR Aloha

OK
SpotOn

SpotOn

OK
Oracle Cloud

Oracle Cloud

OK
Adobe

Adobe

OK
AT&T

AT&T

MINOR
Verizon

Verizon

OK
Vend

Vend

OK
NCR

NCR

OK
Olo

Olo

OK
View all services Start Monitoring Your Dependencies

Retail management and point-of-sale system offering integrated payments, analytics, e-commerce solutions, and omnichannel support for retail and hospitality sectors.

Monitoring Lightspeed since May 2020

Tracking 25 Lightspeed services and regions

Need help? Try here:
Support at website.
Check their status page.

96 incidents in 2025

How to monitor the status of Lightspeed and all your dependencies?

IsDown is a status page aggregator that monitors if Lightspeed and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Lightspeed, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.

How IsDown monitors Lightspeed?

IsDown monitors Lightspeed health in almost real-time

Every few minutes we go to the status page of Lightspeed (and 4,670+ other services) and check if they are experiencing issues. We collect the status and outage information of Lightspeed's 25 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.

The moment an issue is detected in Lightspeed, IsDown sends an alert and updates your status page

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Lightspeed and other services.

One status page to monitor all your external dependencies

What you get when monitoring Lightspeed with IsDown

Track Lightspeed incidents and downtimes by severity

IsDown checks Lightspeed official status page for major/minor outages or downtimes. A major outage is when Lightspeed experiences a critical issue that severely affects one or more services/regions. A minor incident is when Lightspeed experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Lightspeed outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users reports problems with Lightspeed

Lightspeed and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of Lightspeed outages and downtimes

IsDown collects all information from the outages published in Lightspeed status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Prepare for upcoming Lightspeed maintenance events

Lightspeed publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Only get alerted on the Lightspeed outages that impact your business

IsDown monitors Lightspeed and all their 25 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

One platform to monitor all your external dependencies

Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Lightspeed but also 4,670 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.

Monitor Lightspeed and all your external dependencies in real-time

Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.

Start Monitoring for Free
Monitor Lightspeed and all your external dependencies in real-time

Get notified imediatelly when there's an issue with Lightspeed or other services

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Lightspeed and other services.

Start Monitoring for Free
Get notified imediatelly when there's an issue with Lightspeed or other services

Send outage information from Lightspeed and other services to your tools

IsDown integrates with 20+ tools. Connect the status of Lightspeed and 4,670 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.

Start Monitoring for Free
Send outage information from Lightspeed and other services to your tools

Share Lightspeed status in your status page

Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Lightspeed down?'

Start Monitoring for Free
Share Lightspeed status in your status page

Lightspeed Downdetector vs IsDown

Need similar to Downdetector Lightspeed alerts? IsDown might be the solution for you. While Downdetector relies on user-submitted reports to detect Lightspeed outages, IsDown monitors Lightspeed's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:

Features
Downdetector
Official Lightspeed status page monitoring with real-time incident details.
Monitor 4,670+ services including Lightspeed in a single dashboard.
Instant Lightspeed outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring of Lightspeed official status and user-reported issues.
Maintenance feed for Lightspeed
Granular alerts filtering by Lightspeed components and regions.
Start Monitoring Lightspeed with IsDown

14-day free trial • No credit card required

Frequently Asked Questions

Is Lightspeed down today?

Lightspeed is down. You can check Lightspeed status and incident details on the top of the page. IsDown continuously monitors Lightspeed official status page every few minutes. In the last 24 hours, there were 2 outages reported.

What is the current Lightspeed status?

Lightspeed seems to be having problems. You can check Lightspeed status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Lightspeed outage now?

Yes, there is an ongoing outage. You can check the details on the top of the page.

Is Lightspeed down today or just slow?

Yes, Lightspeed might be slow has there's an ongoing outage. You can check the details on the top of the page.

How are Lightspeed outages detected?

IsDown monitors the Lightspeed official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Lightspeed having an outage right now?

Lightspeed last outage was on December 26, 2025 with the title "Lightspeed S-Series - 23rd December Backoffice Reporting Delay"

How to check if Lightspeed is down?

Why use IsDown to monitor Lightspeed instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Lightspeed and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Lightspeed?

IsDown and DownDetector help users determine if Lightspeed is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Lightspeed's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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