Outage in Mangopay

[PRODUCTION] Delay in Scheduled GBP Payouts

Resolved Minor
March 17, 2024 - Started about 2 months ago - Lasted 1 day
Official incident page

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Outage Details

You may be experiencing delays in receiving GBP payouts scheduled for 15 March 2024. These delays are due to an issue within our payment processing system. We are actively working towards a resolution, with all affected payouts planned to be processed on Monday. Updates will follow as we progress. Who is affected: Anyone expecting GBP payouts on the PRODUCTION environment from 15 March 2024.
Components affected
Mangopay MANGOPAY Production API
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 03/18/2024 12:37PM

This incident has been resolved.

IDENTIFIED about 2 months ago - at 03/17/2024 09:42AM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 2 months ago - at 03/17/2024 09:41AM

You may be experiencing delays in receiving GBP payouts scheduled for 15 March 2024. These delays are due to an issue within our payment processing system. We are actively working towards a resolution, with all affected payouts planned to be processed on Monday. Updates will follow as we progress.

Who is affected: Anyone expecting GBP payouts on the PRODUCTION environment from 15 March 2024.

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