IsDown continuously monitor the official Mangopay External incident status page for ongoing outages. Check the stats for the latest 30 days and a list of the last Mangopay External incident outages.
Number of Outages
1
Average Downtime
13 mins
Total Downtime
13 mins
Since last incident
24 days
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Major · 24 days ago · lasted 13 minutes
We are facing a Major outage on our Production platefrom. We are investigating and will keep you posted on any updates. Who is affected: Anyone in the PRODUCTION environment. We apologize for any inconvenience this might cause, The Mangopay Team
Major · 2 months ago · lasted about 6 hours
You may be experiencing 500 Errors on API calls since 11:38 AM UTC. These disturbances are due to an issue with our system. We are investigating and will keep you posted on any updates. Who is affected: Anyone in the PRODUCTION environment.
Minor · 6 months ago · lasted about 2 hours
You may experience "Secure mode: The 3DSecure authentication has failed" errors on payments since 16:05 UTC: These disturbances are due to an issue with the following Issuing Bank: POSTEPAY S.P.A. Investigations are ongoing on our PSP side; we will keep you informed as soon as we get information from this Italian bank. • Who is affected: Anyone in the production environment. • Payment types affected: MASTERCARD from Postepay S.P.A issuing bank.
Minor · 12 months ago · lasted 29 minutes
You may be experiencing 500 Errors while reaching MANGOPAY.COM websites (Hub, Dashboard, commercial site) since 06:34 AM UTC. These disturbances are due to an incident at our partner Cloudflare: https://www.cloudflarestatus.com/incidents/xvs51y9qs9dj We are monitoring the situation and will keep you updated. This is impacting anyone in the PRODUCTION environment trying to access the impacted websites from the following countries: - Germany - United Kingdom - United States - Netherlands - Luxembourg
Minor · about 1 year ago · lasted about 13 hours
You may experience a high rate of "Transaction refused by the bank (Do not honor)" errors on french and spanish payments: Do Not Honor errors in Spain: - Since May 10 - 8:00 AM UTC. - Linked to the issuing bank Mastercajas SA (50% of payments ending in Do Not Honor). - Affecting mainly 3DS2 frictionless payments. - Requesting more strong customer authentication (SecureMode=FORCE) may improve conversion until issue gets resolved. Do Not Honor errors in France: - Since May 11 - 1:30 PM UTC. - Mainly linked to the issuing banks: Crédit Mutuel Strasbourg/Maine Anjou, CMUT Océan, CIC, Scalbert Dupont, Nancéienne Varin Bernier & Cred. Indus. de l'ouest. - Affecting 3DS2 frictionless and strongly authenticated payments. We are in contact with our banking partner to address this issue.
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