Outage in MessageMedia

Delivery delays and latency on AT&T and TMobile networks.

Resolved Minor
November 28, 2022 - Started over 1 year ago - Lasted about 6 hours
Official incident page

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Outage Details

We have noticed delays and latancy issues with delivery to the AT&T and TMobile networks for MMS and SMS on a subset of Toll-Free numbers. We have escalated and will provide details and solutions as they arrive.
Components affected
MessageMedia North America (US / Canada)
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 11/28/2022 11:34PM

Sending to AT&T and TMobile has fully normalized and this incident is resolved.

MONITORING over 1 year ago - at 11/28/2022 10:06PM

We are seeing rapid normalization of SMS and MMS deliveries to both TMobile and AT&T. We will continue to monitor as there has been no official resolution from them.

INVESTIGATING over 1 year ago - at 11/28/2022 05:44PM

We have noticed delays and latancy issues with delivery to the AT&T and TMobile networks for MMS and SMS on a subset of Toll-Free numbers. We have escalated and will provide details and solutions as they arrive.

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