Outage in Mimecast

Awareness Training Portal

Resolved Minor
March 27, 2024 - Started about 1 month ago - Lasted about 2 hours

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Outage Details


We are aware that some customers hosted on our DE grid may be experiencing intermittent issues accessing the Mimecast Awareness Training platform. We are currently investigating the issue and updates will be posted here as they become available. All other Mimecast Services continue to operate as per normal.
Components affected
Mimecast German Grid
Latest Updates ( sorted recent to last )
about 1 month ago - at 03/27/2024 08:02AM


We are aware that some customers hosted on our DE grid may be experiencing intermittent issues accessing the Mimecast Awareness Training platform. We are currently investigating the issue and updates will be posted here as they become available. All other Mimecast Services continue to operate as per normal.

about 1 month ago - at 03/27/2024 08:52AM


We continue to investigate the issue whereby some Customers on our DE grid may be experiencing intermittent issues accessing the Mimecast Awareness Training platform. The Awareness Training portal and end user awareness campaigns will not be accessible to Administrators and End Users during this time. Updates will be posted here as they become available. All other Mimecast Services continue to operate as normal.

about 1 month ago - at 03/27/2024 09:41AM


We have identified the issue which prevented some Customers hosted on our DE grid from accessing their Mimecast Awareness Training platform. Remediation efforts are underway and further updates will be posted here as they become available. All other Mimecast services continue to operate normally.

Latest Mimecast outages

TTP URL Scan Timeouts - 28 days ago
Awareness Training Portal - about 1 month ago
Increased Search Failure Rate - about 1 month ago
2FA SMS messages not received - about 2 months ago

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