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Resolved Minor www.mimecast.com intermittent access
We are currently experiencing an intermittent outage to www.mimecast.com, we have a holding page up with alternate links for anyone using the site to access the Mimecast Platform. Please note, our customer facing services are unaffected.”
Resolved Minor US Grid Service Disruption
We are aware that some customers hosted on our US grid may be experiencing a degraded service. We are currently investigating the issue and updates will be posted here as they become available.
Resolved Minor 2FA SMS messages not received
Mimecast is aware that some customers are not receiving 2FA SMS messages. Our engineering team have investigated and confirmed we are sending the SMS messages. We have escalated this issue to a 3rd party provider. Alternative 2FA methods such as email and 3rd party authenticators are working successfully.
Resolved Minor Mimecast CyberGraph Degradation
We are aware that some US hosted CyberGraph customers may be experiencing issues with the display of CyberGraph banners. Legacy Message Control customers may also be experiencing delays in email delivery. We are investigating these issues and will provide further updates as available.
Resolved Minor Mail Processing Issues in South Africa
We are aware that some customers hosted on our South African grid may be experiencing mail flow issues. We are currently investigating the issue and updates will be posted here as they become available.
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In one place, you can check the status of all your services. No more going to each of the status pages and managing them individually.
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We monitor 24 hours a day, 7 days a week and will notify you if there is an incident. No more wasting time trying to figure out why something isn't working.
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You can easily get notifications in your email, Slack, or Discord.
Keep track of scheduled maintenance
Keep track of scheduled maintenance. Never again be caught off guard by unexpected maintenance from your services. A feed of the next scheduled maintenances is available.
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Configure which notifications you want to receive from each service. You can choose to receive notifications for all incidents, only critical incidents, or just display them on the dashboard.
Integrate with your current workflows
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Receive a Weekly Digest
Every Monday, you'll receive a weekly summary of what happened the previous week as well as the maintenance schedule for the following week.
Only receive notifications for specific components
Filter notifications by service components. You can opt to receive notifications only when a specific component is affected.
all your essential services
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You can get notifications by email, Slack, and Discord. You can also use Zapier or Webhooks to build your workflows.
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