Outage in MoEngage

[Dashboard-03] Delay in processing user imports uploaded via dashboard

Resolved Minor
August 24, 2023 - Started 9 months ago - Lasted about 6 hours
Official incident page

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Outage Details

Hi there, We are experiencing a delay in processing user imports uploaded via UI on dashboard-03; our team is working on it. The queued data will be cleared within the next couple of hours. Kindly bear with us while we do it. I appreciate your understanding and cooperation in this regard. Please reach out to support@moengage.com if you have any queries. Thanks, Team MoEngage
Components affected
MoEngage User Imports MoEngage Segmentation
Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 08/24/2023 03:49PM

This incident has been resolved.

IDENTIFIED 9 months ago - at 08/24/2023 09:47AM

Hi there,

We are experiencing a delay in processing user imports uploaded via UI on dashboard-03; our team is working on it. The queued data will be cleared within the next couple of hours.

Kindly bear with us while we do it. I appreciate your understanding and cooperation in this regard.

Please reach out to support@moengage.com if you have any queries.

Thanks,
Team MoEngage

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[Dashboard-01] Delay in processing User Imports uploaded from the dashboard. - 7 months ago
[DC-01, DC-03]Delay in S3 Exports - 7 months ago

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