Motus status updated
Motus is working normally
This chart shows the number of user-reported issues for Motus service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where users report Motus is down. The map shows recent Motus outages from around the world.
Motus Outage MapCheck Motus status history below. IsDown detects when Motus is down, tracking both official outages and user-reported issues.
| Title | Started At | Duration |
|---|---|---|
|
We are aware of a technical concern and our team is working to resolve it as quickly as possible....
|
Aug 01, 2025 at 02:24 PM UTC
|
about 23 hours |
|
We are currently experiencing issues with our Mobile App. You are able to review and submit your...
|
Jul 01, 2025 at 01:08 PM UTC
|
about 2 hours |
|
We have identified the issue and are working on a resolution.
|
Apr 03, 2023 at 03:51 PM UTC
|
about 3 hours |
|
We are investigating an issue where users are receiving errors when submitting their insurance do...
|
Feb 27, 2023 at 03:09 PM UTC
|
about 3 hours |
|
The phone system used to reach Motus Customer Care is down
|
Jan 04, 2023 at 08:00 PM UTC
|
about 4 hours |
|
We've identified an issue causing reports to fail to load, and are working to address it
|
Sep 01, 2022 at 07:34 PM UTC
|
Ongoing |
|
We are currently investigating reports of users getting a permission denied message when accessin...
|
Aug 23, 2022 at 09:22 PM UTC
|
Ongoing |
|
The issue has been identified and a fix is being implemented.
|
Jun 21, 2022 at 02:04 PM UTC
|
Ongoing |
|
We are investigating reported issues with logging in and accessing the site
|
Dec 15, 2021 at 03:36 PM UTC
|
Ongoing |
|
Tableau Reporting is unavailable at this time due to vulnerability to the log4shell exploit. We ...
|
Dec 14, 2021 at 06:53 PM UTC
|
Ongoing |
Check if any Motus component is down. View the current status of 10 services and regions.
| Component | Status |
|---|---|
| Client Location API | OK |
| Customer Care Phone Support | OK |
| Driver API | OK |
| Member Services Phone Support | OK |
| Mobile Applications | OK |
| Motus API | OK |
| Motus.com | OK |
| Relocation | OK |
| Single Sign On | OK |
| Tableau Reporting | OK |
IsDown has monitored Motus continuously since October 2022, tracking this Other for 3 years. Over that time, we've documented 55 outages and incidents, averaging 1.4 per month.
We monitor Motus's official status page across 10 components. IsDown interprets Motus statuses (operational, degraded performance, partial outage, and major outage) to deliver precise health metrics and filter alerts by the components you actually use.
When Motus is down, IsDown combines official status data with user reports for early detection. Vendors often delay acknowledging problems, so user reports help us alert you before the official announcement.
Engineering and operations teams rely on IsDown to track Motus status and receive verified outage alerts through Slack, Teams, PagerDuty, or 20+ other integrations.
IsDown checks Motus's status page every few minutes, across all 10 components. We combine official status data with user reports to detect when Motus is down, often before the vendor announces it.
When Motus status changes, IsDown sends alerts to your preferred channels. Filter by severity to skip noise and focus on outages that affect your business.
IsDown checks Motus official status page for major/minor outages or downtimes. A major outage is when Motus experiences a critical issue that severely affects one or more services/regions. A minor incident is when Motus experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Motus outage, we send you an alert and update your dashboard and status page.
Motus and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Motus status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Motus publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Motus and all their 10 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Motus is just one of 5,451 services IsDown monitors. Add all your critical dependencies to one dashboard, get alerts when any service is down, and share a status page with your team.
Monitor Motus health alongside all your other vendors in a single view.
Get notified when Motus is down. Filter by severity to skip noise.
Route Motus outage alerts to Slack, Teams, PagerDuty, or webhooks.
Share Motus service status with your team or customers on a branded page.
Looking for Motus outage alerts like Downdetector? IsDown monitors Motus's official status page for verified incident data, not just user reports. Know exactly when Motus is down, which components are affected, and when service health is restored. Here's why official Motus status monitoring beats crowdsourced detection:
| Features |
|
Downdetector |
|---|---|---|
| Official Motus status page monitoring. Know when Motus is down with real time incident details. | ||
| Monitor 5,450+ services including Motus in a single dashboard. | ||
| Instant Motus outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring: Motus official status plus user reports for early outage detection. | ||
| Maintenance feed for Motus | ||
| Granular alerts filtering by Motus components and regions. |
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Motus isn't down. You can check Motus status and incident details on the top of the page. IsDown continuously monitors Motus official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Motus is currently operational. You can check Motus status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Motus being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Motus official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Motus last outage was on August 01, 2025 with the title "We're experiencing a partial outage that is impacting access to the mobile app and motus.com."
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Motus and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Motus is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Motus's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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