Outage in MURAL

Users are unable to access MURAL

Resolved Major

June 12, 2022 - Started almost 4 years ago - Lasted about 4 hours
Official incident page

Incident Report

Users are currently unable to access MURAL. We know this is a major service disruption for everyone. We're investigating the issue and will restore regular service ASAP. Please check our status page for the most up-to-date info 👉 status.mural.co/

Components affected

MURAL Realtime collaboration MURAL Authentication

Need to monitor MURAL outages?

Monitor all your external dependencies in one place
Get instant alerts when outages are detected
Be the first to know if service is down
Show real-time status on private or public status page
Keep your team informed

Start monitoring for free

Latest Updates ( sorted recent to last )

MONITORING almost 4 years ago - at 06/12/2022 05:34AM

A fix has been deployed and the issue with accessing MURAL should be resolved. If you are still not able to access MURAL, please clear your cache and cookies and refresh your browser tab. If that still does not work, please get in touch with our Customer Support team via support@mural.co.

IDENTIFIED almost 4 years ago - at 06/12/2022 04:55AM

The issue has been identified and we're preparing a fix to resolve this.

INVESTIGATING almost 4 years ago - at 06/12/2022 03:54AM

We are continuing to investigate the issue with users being unable to access MURAL.

INVESTIGATING almost 4 years ago - at 06/12/2022 02:58AM

We're still investigating the issue. We will restore service as quickly as possible.

INVESTIGATING almost 4 years ago - at 06/12/2022 02:03AM

We are continuing to investigate the issue.

INVESTIGATING almost 4 years ago - at 06/12/2022 01:32AM

Users are currently unable to access MURAL. We know this is a major service disruption for everyone. We're investigating the issue and will restore regular service ASAP.

Please check our status page for the most up-to-date info 👉 status.mural.co/

Latest MURAL outages

Some users are receiving an "Offline" message when working in Mural - 4 months ago

Users are unable to sign in to Mural - 5 months ago

Mural website service interruption - login still available under app.mural.co - 5 months ago

Search feature is returning blank content - 7 months ago

Mural Exports - 11 months ago

Stop wasting hours on 'is it us or them?'

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6020 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook