Outage in MURAL

MURAL "Workspace members" page is not loading

Resolved Minor

December 02, 2022 - Started over 1 year ago - Lasted about 2 hours
Official incident page

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Outage Details

We’re experiencing a service disruption causing the “Workspace members” page within MURAL workspaces to display a blank page — workspace admins are therefore unable to view or edit the members within a workspace. We are currently investigating the root cause of this issue and will update this page as soon as we have more information to share. We apologize for any inconveniences caused and appreciate your patience. Please check our status page for the most up-to-date info :point_right: status.mural.co/

Components affected

MURAL Billing

Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 12/02/2022 09:49PM

The fix we have deployed has restored our service and the "Workspace members" page is now fully functional again. Workspace admins are now able to view and edit their workspace members as needed.
We appreciate your patience while we worked through this issue and apologize again for any inconveniences caused.

MONITORING over 1 year ago - at 12/02/2022 08:49PM

A fix has been deployed for this issue and we are currently monitoring its results. We will keep this page updated as soon as we have more information.
Please check our status page for the most up-to-date info: status.mural.co/

IDENTIFIED over 1 year ago - at 12/02/2022 08:42PM

We have identified the root cause of this issue and we are currently working on a fix. We will continue to update this page as soon as we have more information.
Please check our status page for the most up-to-date info: status.mural.co/

INVESTIGATING over 1 year ago - at 12/02/2022 08:35PM

We’re experiencing a service disruption causing the “Workspace members” page within MURAL workspaces to display a blank page — workspace admins are therefore unable to view or edit the members within a workspace.
We are currently investigating the root cause of this issue and will update this page as soon as we have more information to share. We apologize for any inconveniences caused and appreciate your patience.
Please check our status page for the most up-to-date info :point_right: status.mural.co/

INVESTIGATING over 1 year ago - at 12/02/2022 08:23PM

We’re experiencing a service disruption causing the “Workspace members” page within MURAL workspaces to display a blank page — workspace admins are therefore unable to view or edit the members within a workspace.
We are currently investigating the root cause of this issue and will update this page as soon as we have more information to share. We apologize for any inconveniences caused and appreciate your patience.
Please check our status page for the most up-to-date info :point_right: status.mural.co/

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