New Relic Unavailable for the US Region

Impacted services have returned to normal operation. We will continue to monitor for any further issues.

Alert notifications have been restored for most customers in the US region. We are monitoring to ensure stability of the environment while continuing investigation with our Cloud Service Provider.

Our teams are continuing with efforts to mitigate impact for alert notifications with configuration adjustments.

Alert notifications remain impacted. Our teams are investigating and troubleshooting residual errors with our Cloud Service Provider.

Data flows and charts should be up to date for most customers in the US region. Alert notifications remain impacted.

Our teams remain focused on mitigating residual impact.

We are seeing recovery for most data flows and addressing residual concerns. Alert notifications are still impacted for customers in the US region.

We are continuing to see delays for various data types for some customers and continue to investigate with our Cloud Service Provider. Alert notifications are still impacted for customers in the US region.

We are focused on mitigating delays for data and query updates before resuming alert notifications to prevent false positive notifications.

We are continuing to monitor for any further issues as data backfills. Alert notifications may still be impacted for customers in the US region.

We are continuing to see recovery of services and are monitoring to ensure full restoration.

Our Cloud provider has acknowledged a service interruption and some customers in the US region have reported recovery of the New Relic UI.

We have engaged our Cloud provider to assist with further investigation and are evaluating additional mitigation efforts.

New Relic UI for the US Region is currently intermittently unavailable. Please continue to monitor this page for updates.