Outage in Octopus Deploy
AWS deployments failing when using service role for EC2 instance
Resolved MajorIncident Report
We're investigating AWS deployment failures for customers upgraded to 2024.1.6245 and are using the "AWS service role for an EC2 instance" option, which throw the error "An account identifier was not found".
For more details of the issue and a possible workaround see the Github issue https://github.com/OctopusDeploy/Issues/issues/8551
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 years ago - at 02/09/2024 05:03AM
This incident has been resolved.
MONITORING
about 2 years ago - at 01/09/2024 04:03AM
We have implemented a fix in v2024.1.6809 which will be rolling out to cloud customers over the next two days. If you need the fix in your cloud instance sooner, please contact https://octopus.com/support. We will continue to monitor for any further issues.
IDENTIFIED
about 2 years ago - at 01/08/2024 10:44PM
We have found a likely cause of this issue and are working on a fix. In the meantime, please refer to the Github issue for more updates - https://github.com/OctopusDeploy/Issues/issues/8551
INVESTIGATING
about 2 years ago - at 01/08/2024 09:22PM
We're investigating AWS deployment failures for customers upgraded to 2024.1.6245 and are using the "AWS service role for an EC2 instance" option, which throw the error "An account identifier was not found".
For more details of the issue and a possible workaround see the Github issue https://github.com/OctopusDeploy/Issues/issues/8551
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