Resolved Users are not able to log into the platform
We are investigating an issue where some of our customers are unable to log into their accounts. Further information is coming soon. None of the data or the way platform works has been affected.
Resolved We are noticing issues with communication between services
We have noticed and identified an issue that is causing degraded performance of some parts of the platform. We are working on resolving the main problem.
Resolved Some processes are not starting up
We have identified an issue with a small part of microprocesses. This issue is affecting the following areas: - Automations with delays - Automations with birthday trigger - Product recommender Our team is working on investigation and a fix.
Resolved One of our domains is not resolving properly
We have identified the main issue causing one of our domains to not resolve properly in particular conditions. This is affecting Cart Abandonment, Web Tracking, Product Picker, Signup Forms. Most parts are only partially affected. A fix is on it's way.
Resolved We are noticing issues delivering messages to Yahoo recipients
We are currently investigating the issue. If you plan to send an email campaign, it is best to segment customers with Yahoo and AOL email addresses out of your recipients list for now. Please follow this link to learn how to do it: https://support.omnisend.com/en/articles/4332647-segments-faq
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