Outage in Open Exchange Rates

API outage and OHLC rate unavailability - Sunday 20th February

Resolved Minor

February 20, 2022 - Started about 2 years ago - Lasted about 1 month
Official incident page

Need to monitor Open Exchange Rates outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Open Exchange Rates, and never miss an outage again.
Start Free Trial

Outage Details

We experienced a minor API outage this morning during a routine system maintenance. The API was intermittently unavailable for a period of up to 20 minutes, starting from 07:40 GMT, before being corrected. We are currently investigating the root cause of this outage. Following this outage, a number of exchange rates are unavailable in our OHLC endpoint (ohlc.json). We are continuing to investigate this issue, and will provide further updates as soon as we have more information available.

Components affected

Open Exchange Rates Exchange Rate API

Latest Updates ( sorted recent to last )

MONITORING about 2 years ago - at 02/20/2022 03:44PM

We have completed restoring all missing currency values in our OHLC endpoint (ohlc.json) as of 15:30 GMT, and will continue to monitor the service closely for any further issues.

As a result of this incident, historical spot and OHLCA information may be unavailable for certain currency and time period combinations between 07:30 and 15:30 on 20th February 2022. If you are affected by this, please contact us for advice.

Please reach out to us at support@openexchangerates.org if you need any additional support.

IDENTIFIED about 2 years ago - at 02/20/2022 01:44PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 2 years ago - at 02/20/2022 01:25PM

We experienced a minor API outage this morning during a routine system maintenance. The API was intermittently unavailable for a period of up to 20 minutes, starting from 07:40 GMT, before being corrected. We are currently investigating the root cause of this outage.

Following this outage, a number of exchange rates are unavailable in our OHLC endpoint (ohlc.json). We are continuing to investigate this issue, and will provide further updates as soon as we have more information available.

Latest Open Exchange Rates outages

Delay in exchange rate updates from API - 3 months ago

Unscheduled maintenance - Sunday 21 Jan 2024 - 3 months ago

Service interruption - Sunday 14 January - 3 months ago

API downtime and timeouts - 11 months ago

API connection failures and missing currencies in latest/historical rates - about 1 year ago

Vendor and Uptime Monitoring in one place

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3153 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook