Outage in Open Exchange Rates
API outage and OHLC rate unavailability - Sunday 20th February
Resolved Minor
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Outage Details
We experienced a minor API outage this morning during a routine system maintenance. The API was intermittently unavailable for a period of up to 20 minutes, starting from 07:40 GMT, before being corrected. We are currently investigating the root cause of this outage.
Following this outage, a number of exchange rates are unavailable in our OHLC endpoint (ohlc.json). We are continuing to investigate this issue, and will provide further updates as soon as we have more information available.
Components affected
Open Exchange Rates Exchange Rate APILatest Updates ( sorted recent to last )
MONITORING
about 3 years ago - at 02/20/2022 03:44PM
We have completed restoring all missing currency values in our OHLC endpoint (ohlc.json) as of 15:30 GMT, and will continue to monitor the service closely for any further issues.
As a result of this incident, historical spot and OHLCA information may be unavailable for certain currency and time period combinations between 07:30 and 15:30 on 20th February 2022. If you are affected by this, please contact us for advice.
Please reach out to us at support@openexchangerates.org if you need any additional support.
IDENTIFIED
about 3 years ago - at 02/20/2022 01:44PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
about 3 years ago - at 02/20/2022 01:25PM
We experienced a minor API outage this morning during a routine system maintenance. The API was intermittently unavailable for a period of up to 20 minutes, starting from 07:40 GMT, before being corrected. We are currently investigating the root cause of this outage.
Following this outage, a number of exchange rates are unavailable in our OHLC endpoint (ohlc.json). We are continuing to investigate this issue, and will provide further updates as soon as we have more information available.
Latest Open Exchange Rates outages
Delay in exchange rate updates from API - over 1 year ago
Unscheduled maintenance - Sunday 21 Jan 2024 - over 1 year ago
Service interruption - Sunday 14 January - over 1 year ago
API downtime and timeouts - almost 2 years ago
API connection failures and missing currencies in latest/historical rates - about 2 years ago
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