Pagero Online E-Banking - Issue with reconciliation file from Handelsbanken

The issue has now been resolved.
All reconciliation files from Handelsbanken for payments made 2023-09-25 have now successfully been processed.

The root cause of the problem was a faulty configuration in an account setup, which resulted in the interruption of multiple reconciliation files for payments made 2023-09-25.
We are committed to enhancing our internal process services to reduce the likelihood of similar incidents in the future

If you have any questions, please contact our Support team

We are still working on a resolution for the issue related to reconciliation files from Handelsbanken for transaction date 2023-09-25.
We apologize for any inconvenience and will post new updates as soon as we learn anything more.

If you have any questions, please contact our Support team

We’re still investigating the issue and are doing our best to find a solution as soon as possible.
We will post new updates as soon as we have any new information. We estimate that the issue will be solved during Monday 2023-10-02
We apologize for any inconvenience and will post new updates as soon as we learn anything more.

If you have any questions, please contact our Support team

We have identified an issue related to reconciliation files from Handelsbanken for payments made 2023-09-25.
We are currently working on solving the issue so that affected customers will get their reconciliation files as soon as possible.

We apologize for any inconvenience and will post new updates as soon as we learn anything more.

If you have any questions, please contact our Support team