Outage in Pagero

Pagero Online - Disturbances in the invoice creation webform

Resolved Minor
April 01, 2025 - Started 7 months ago - Lasted 28 minutes
Official incident page

Incident Report

We’re currently investigating reports of disturbances in the invoice creation webform in Pagero Online when accessing it from the classic user interface (pageroonline.com). This service is accessible without issues from the new user interface (app.pageroonline.com) to all customers having the invoice creation feature. This new user interface is also accessible from the banner at the homepage of the classic user interface. Therefore, we kindly ask you to access the invoice creation webform from the new user interface while we work on a fix. We apologize for any inconvenience and will post new updates as soon as we learn anything more. If you have any questions, please contact our Support team
Components affected
Pagero Online

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Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 04/01/2025 11:51AM

Our Development team could fix the issue, and now the invoice creation webform is accessible again from the classic user interface (pageroonline.com).

We apologize for the disturbances, and remain at your disposal for any question via our regular Support channels.

INVESTIGATING 7 months ago - at 04/01/2025 11:24AM

We’re currently investigating reports of disturbances in the invoice creation webform in Pagero Online when accessing it from the classic user interface (pageroonline.com).

This service is accessible without issues from the new user interface (app.pageroonline.com) to all customers having the invoice creation feature. This new user interface is also accessible from the banner at the homepage of the classic user interface. Therefore, we kindly ask you to access the invoice creation webform from the new user interface while we work on a fix.

We apologize for any inconvenience and will post new updates as soon as we learn anything more.

If you have any questions, please contact our Support team

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