Outage in Pagero

Pagero E-banking - Issue with communication to Swedbank

Resolved Minor
March 18, 2024 - Started about 2 months ago - Lasted about 20 hours
Official incident page

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Outage Details

We’re currently investigating an issue related to the communication of files from Pagero to Swedbank for Pagero E-banking. We are currently working on solving the issue together with Swedbank We apologize for any inconvenience and will post new updates as soon as we learn anything more. If you have any questions, please contact our Support team
Components affected
Pagero Online
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/19/2024 10:47AM

The issue has now been resolved and services are available and working as normal. We apologize for any inconvenience this might have caused.

The cause of the issue related to files not being removed as expected after they had been sent and imported by Swedbank, which stopped new files from being sent to Swedbank.

If you have any questions, please contact our Support team

IDENTIFIED about 1 month ago - at 03/19/2024 09:09AM

We’re still working with the issue and are doing our best to find a solution as soon as possible.
We apologize for any inconvenience and will post new updates as soon as we learn anything more.

If you have any questions, please contact our Support team

IDENTIFIED about 2 months ago - at 03/18/2024 03:23PM

We’re currently investigating an issue related to the communication of files from Pagero to Swedbank for Pagero E-banking.
We are currently working on solving the issue together with Swedbank

We apologize for any inconvenience and will post new updates as soon as we learn anything more.

If you have any questions, please contact our Support team

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