Outage in Pantheon

Front End Sites returning errors

Resolved Major
October 30, 2023 - Started almost 2 years ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating an infrastructure issue that is causing intermittent Error 1101 to be shown on Front End Sites only. This is not affecting Drupal or WordPress sites, only Next.js and Gatsby sites on Pantheon's Front End Sites infrastructure. You may see this error on docs.pantheon.io as well.
Components affected
Pantheon Customer Sites
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 10/30/2023 09:52PM

The infrastructure issue affecting Front-End Sites has been resolved. Next.js and Gatsby sites on Pantheon's Front-End Sites infrastructure, including docs.pantheon.io, are now operating normally. We appreciate your patience and understanding during this time.

MONITORING almost 2 years ago - at 10/30/2023 08:40PM

A fix has been implemented to the cloud workers and we are monitoring the results.

INVESTIGATING almost 2 years ago - at 10/30/2023 08:28PM

We are currently investigating an infrastructure issue that is causing intermittent Error 1101 to be shown on Front End Sites only.

This is not affecting Drupal or WordPress sites, only Next.js and Gatsby sites on Pantheon's Front End Sites infrastructure. You may see this error on docs.pantheon.io as well.

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