Outage in Pendo

Dashboard, Visitor Reports, and Similar Data Sources May Temporarily Appear as Zero

Resolved Minor
July 21, 2023 - Started 10 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We are aware of a current issue where certain reports are returning 0 values in app.pendo.io. Note: data collection has not been impacted.
Components affected
Pendo UI Pendo Data Processing
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 07/21/2023 08:34PM

The incident has been resolved. Reports across Pendo should be working as expected. Data collection was not impacted by this incident, so no data should be missing from reports or dashboards.

INVESTIGATING 10 months ago - at 07/21/2023 06:58PM

We are aware of a current issue where certain reports are returning 0 values in app.pendo.io. Note: data collection has not been impacted.

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