Outage in Pendo
Possible issues with Pendo customers receiving Pendo emails
Resolved MajorIncident Report
We have identified an issue where some Pendo users are not receiving invitation/password reset emails or emails from Pendo are being marked as Spam. To mitigate, your IT team will need to go into your email providers' security setting to whitelist emails from Pendo. Please open a Support ticket if you are experiencing issues with email communication and need further assistance.
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 years ago - at 03/12/2024 01:22PM
This incident has been identified. More information on how to mitigate can be found here: https://support.pendo.io/hc/en-us/articles/8173942769947-Troubleshoot-sign-in-issues
INVESTIGATING
about 2 years ago - at 03/07/2024 08:59PM
We are continuing to investigate this issue.
INVESTIGATING
about 2 years ago - at 03/07/2024 08:59PM
We have identified an issue where some Pendo users are not receiving invitation/password reset emails or emails from Pendo are being marked as Spam. To mitigate, your IT team will need to go into your email providers' security setting to whitelist emails from Pendo. Please open a Support ticket if you are experiencing issues with email communication and need further assistance.
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