Outage in Pendo

Pendo login issue

Resolved Major
March 31, 2024 - Started over 1 year ago - Lasted about 4 hours
Official incident page

Incident Report

Pendo is experiencing an infrastructure issue affecting login to our application. We are currently investigating. Please note: Pendo data and guide service are unaffected. Only application login.
Components affected
Pendo UI

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 03/31/2024 11:21PM

Our application login issue has been resolved.

MONITORING over 1 year ago - at 03/31/2024 10:47PM

A fix has been implemented and the login issue mitigated. We are continuing to monitor for any further impact.

INVESTIGATING over 1 year ago - at 03/31/2024 09:09PM

Pendo is experiencing an infrastructure issue affecting login to our application. We are currently investigating.

Please note: Pendo data and guide service are unaffected. Only application login.

MONITORING over 1 year ago - at 03/31/2024 08:39PM

A fix has been implemented and the login issue mitigated. We are continuing to monitor for any further impact.

INVESTIGATING over 1 year ago - at 03/31/2024 07:22PM

Pendo is experiencing an infrastructure issue affecting login to our application. We are currently investigating.

Please note: Pendo data and guide service are unaffected. Only application login.

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