Outage in UKG

[TOR] Employee Portal is unavailable // Le portail employé est indisponible

Resolved Minor
January 30, 2023 - Started over 2 years ago - Lasted 2 days
Official incident page

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Outage Details

(For Customers hosted on Toronto servers only) We are currently experiencing an incident with the Employee Portal on our PeopleAssist application in Toronto production environment. We work to identify the cause. // (Seulement pour les clients hébergés sur le serveur de Toronto) Nous constatons actuellement un incident avec le portail employé sur notre application PeopleAssist. Nos équipes techniques sont mobilisées afin d'en déterminer la cause.
Components affected
UKG Request Manager
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 02/01/2023 04:52PM

Our monitoring has not shown any anomalies. We therefore consider this incident to be over. We apologize for the inconvenience caused.

//

Notre surveillance n'a montré aucune anomalie. Nous considérons par conséquent que cet incident est terminé. Nous vous prions de nous excuser pour la gêne occasionnée.

MONITORING over 2 years ago - at 01/31/2023 11:17AM

A fix has been implemented and we are monitoring the results.

//

Nos équipes ont appliqué un correctif qui a résolu l'incident. Nous maintenons l'application sous surveillance pour le moment.

INVESTIGATING over 2 years ago - at 01/30/2023 04:42PM

Updating the affected application.

//

Mise à jour de l'application impactée.

INVESTIGATING over 2 years ago - at 01/30/2023 04:31PM

(For Customers hosted on Toronto servers only)
We are currently experiencing an incident with the Employee Portal on our PeopleAssist application in Toronto production environment. We work to identify the cause.

//

(Seulement pour les clients hébergés sur le serveur de Toronto)
Nous constatons actuellement un incident avec le portail employé sur notre application PeopleAssist. Nos équipes techniques sont mobilisées afin d'en déterminer la cause.

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