Outage in UKG

[US] Document previews, uploads & downloads are unavailable // Les prévisualisations, téléchargements et dépôts de documents sont indisponibles

Resolved Major
March 23, 2023 - Started about 1 year ago - Lasted 15 minutes
Official incident page

Need to monitor UKG outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including UKG, and never miss an outage again.
Start Free Trial

Outage Details

(Part of US customers hosted on Atlanta servers) An incident is currently in progress that impacts document downloads, uploads and previews on all HRSD applications. Our teams are currently working to correct this as soon as possible. // (Seulement pour une petite partie de nos clients Américains) Un incident est actuellement en cours et impacte les téléchargements, dépôts et prévisualisations de documents sur toutes les applications HRSD. Nos équipes sont en cours d'intervention afin de corriger cela au plus vite.
Components affected
UKG Employee Vault UKG Knowledge Base UKG Smart Document Generation UKG eSignature UKG Request Manager UKG Document Manager Core UKG Digital Process Manager
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 03/23/2023 11:52AM

This incident that took place between 11:06 and 11:41 UTC has now been resolved. We thank you for your patience and apologize for the inconvenience.

//

Cet incident qui a eu lieu entre 11h06 et 11h41 UTC est maintenant résolu. Nous vous remercions de votre patience et vous prions de nous excuser pour la gêne occasionnée.

INVESTIGATING about 1 year ago - at 03/23/2023 11:39AM

(Part of US customers hosted on Atlanta servers)
An incident is currently in progress that impacts document downloads, uploads and previews on all HRSD applications. Our teams are currently working to correct this as soon as possible.

//

(Seulement pour une petite partie de nos clients Américains)
Un incident est actuellement en cours et impacte les téléchargements, dépôts et prévisualisations de documents sur toutes les applications HRSD. Nos équipes sont en cours d'intervention afin de corriger cela au plus vite.

Latest UKG outages

[Canada] Employee portal outage & eSignatures errors // Indisponibilité du portail employé & erreurs sur eSignature - 1 day ago
Request Manager outage - Bad-Gateway error (Prod-TOR customers) /// Incident sur le produit Request Manager - Erreur Bad-Gateway (clients Prod-TOR) - 8 days ago
[US] Slower employee/manager updates in Request Manager and Digital Process Manager applications // Mises à jour des employés/gestionnaires ralenties dans les applications Request Manager et Digital Process Manager - 9 days ago
Incident on People Assist applications (Europe and US) // Incident sur les applications People Assist (Europe et US) - 10 days ago
[US - CA] Digial Process Manager partial outage // Digital Process Manager Portal Incident Partiel - 11 days ago

Start monitoring UKG and all your cloud vendors in minutes

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3153 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime

Start today for FREE