Outage in peopledoc

[US] Document previews, uploads & downloads are unavailable // Les prévisualisations, téléchargements et dépôts de documents sont indisponibles

Resolved Major
March 23, 2023 - Started 3 months ago - Lasted 15 minutes
Official incident page

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Outage Details

(Part of US customers hosted on Atlanta servers) An incident is currently in progress that impacts document downloads, uploads and previews on all HRSD applications. Our teams are currently working to correct this as soon as possible. // (Seulement pour une petite partie de nos clients Américains) Un incident est actuellement en cours et impacte les téléchargements, dépôts et prévisualisations de documents sur toutes les applications HRSD. Nos équipes sont en cours d'intervention afin de corriger cela au plus vite.
Components affected
peopledoc Employee Vault peopledoc Knowledge Base peopledoc Smart Document Generation peopledoc eSignature peopledoc Request Manager peopledoc Document Manager Core peopledoc Digital Process Manager
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 03/23/2023 11:52AM

This incident that took place between 11:06 and 11:41 UTC has now been resolved. We thank you for your patience and apologize for the inconvenience.

//

Cet incident qui a eu lieu entre 11h06 et 11h41 UTC est maintenant résolu. Nous vous remercions de votre patience et vous prions de nous excuser pour la gêne occasionnée.

INVESTIGATING 3 months ago - at 03/23/2023 11:39AM

(Part of US customers hosted on Atlanta servers)
An incident is currently in progress that impacts document downloads, uploads and previews on all HRSD applications. Our teams are currently working to correct this as soon as possible.

//

(Seulement pour une petite partie de nos clients Américains)
Un incident est actuellement en cours et impacte les téléchargements, dépôts et prévisualisations de documents sur toutes les applications HRSD. Nos équipes sont en cours d'intervention afin de corriger cela au plus vite.

Latest peopledoc outages

[EU] SMS sending unavailable // Envoi de SMS indisponible - 16 days ago
Slowdowns and errors when logging into the eVault application (MyPeopleDoc) // Ralentissements et erreurs lors de la connexion sur l'application eVault (MyPeopleDoc) - about 1 month ago
[EU] SMS sending unavailable // Envoi de SMS indisponible - about 1 month ago
Slowdowns on eVault application (MyPeopleDoc) // Ralentissements sur l'application eVault (MyPeopleDoc) - about 2 months ago
Degraded performances // Performances dégradées - about 2 months ago

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