IsDown continuously monitor the official Phone.com My. status page for ongoing outages. Check the stats for the latest 30 days and a list of the last Phone.com My. outages.
Number of Outages
1
Average Downtime
68 mins
Total Downtime
68 mins
Since last incident
17 days
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Minor · 17 days ago · lasted about 1 hour
We are investigating a reported intermittent issue preventing some users from making or receiving calls using My.Phone.com. This issue does not impact the mobile apps or physical phones. We are working urgently to resolve this and will provide updates when available.
Minor · about 1 month ago · lasted 43 minutes
We have received reports of inbound call failures to My.Phone.com. Our team is working with a technology partner to resolve the issue with urgency.
Minor · about 1 month ago · lasted about 4 hours
Some users cannot make outbound calls from My.Phone.com or the Phone.com mobile app for iOS. Our team is investigating this issue with urgency. We will provide updates when available.
Minor · 3 months ago · lasted about 2 hours
Some customers are experiencing delays in receiving message, call, and voicemail notifications. Our team is investigating the issue and will provide updates when more information is available.
Minor · 6 months ago · lasted about 7 hours
We are currently experiencing an issue resulting in no audio for some customers using My.Phone.com. We are working urgently to identify the cause and correct the problem. We will provide additional information and an estimated resolution time when it is available. While we are actively investigating the issue with My.Phone.com, customers are encouraged to use our mobile apps as a temporary workaround. https://www.phone.com/mobile-apps/
Minor · 6 months ago · lasted about 6 hours
We are currently experiencing an issue resulting in no audio for some customers using My.Phone.com. We are working urgently to identify the cause and correct the problem. We will provide additional information and an estimated resolution time when it is available.
Minor · 8 months ago · lasted about 8 hours
We are currently experiencing a delay in the availability of call recordings. Our team is investigating. We will update this page when more information is available.
Minor · 8 months ago · lasted about 4 hours
We are investigating an issue causing impairment to our online applications, including My.Phone.com, Configure.Phone.com, and Control.Phone.com. Our team is working urgently to identify and solve the problem. We will provide updates as available.
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