Resolved Major internet outage, delays and possibly not sent alerts from Pingdom
As many others already have noticed, there is a major problem on the internet right now. Pingdom has detected over 161 thousand outages in the last hour. This is about 15 times the normal number of outages we see. Due to the massive number of alerts we are trying to send out, and the outage itself, we can expect alert delays or possibly even missed alerts. Uptime monitoring and other Pingdom services are not affected by this. We will update here as soon as we have more details available.
Resolved Alert delays due to massive internet outage
We have seen an increase in the number of DNS outages reported, likely due to a major service provider. Unfortunately, this has caused some alerts to be delayed. Our Site Reliability Engineering team is working on speeding things up. The status of your sites is available and up to date in my Pingdom where you can see any current outages as well as the reason for them, this just affects alerts. We will update you as soon as we know more about this issue.
Resolved Payment processing issues, not possible to upgrade, downgrade or manage extra services
We are investigating an issue with our payment processor, the issue might have started around 2021-03-25 20:00 UTC. It is currently not possible to add new credit cards or purchase services in Pingdom, upgrades are therefore not possible at the moment.
Resolved Alert delays due to large internet outage
We're currently seeing alert delays of up to 50 minutes because of a large internet outage. We are working through and scaling up our alerting capabilities and will update our status page as soon as more information becomes available
Resolved Issues with my Pingdom and our public API
During an update of my Pingdom, we have seen issues with access to my Pingdom and checks in my Pingdom showing up as "Unknown". We do not believe that this is affecting alerting or monitoring at this time. We're all hands on deck to fix these issues.
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