Outage in Polar

Degraded performance and sync issues in all services

Resolved Minor
June 20, 2022 - Started over 3 years ago - Lasted about 6 hours
Official incident page

Incident Report

We are currently experiencing degraded performance in all our services, and it mainly shows as synchronization issues: data synchronization may be slower than normal or fail altogether. We are investigating the issue and will provide an update as soon as possible. All data is safe.

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Latest Updates ( sorted recent to last )
MONITORING over 3 years ago - at 06/20/2022 12:41PM

We have made fixes and are monitoring the situation. You may still experience slowness and failures in synchronization.
We apologize the inconvenience this causes you.

INVESTIGATING over 3 years ago - at 06/20/2022 09:27AM

The investigation of the issue is still going on. Rest assured we're doing our best to fix this asap.

INVESTIGATING over 3 years ago - at 06/20/2022 07:02AM

We are continuing to investigate this issue.

INVESTIGATING over 3 years ago - at 06/20/2022 07:01AM

We are currently experiencing degraded performance in all our services, and it mainly shows as synchronization issues: data synchronization may be slower than normal or fail altogether. We are investigating the issue and will provide an update as soon as possible. All data is safe.

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