Outage in Puzzel
Puzzel Incident Notification
Resolved Minor
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Outage Details
We apologize for the potential impact of this incident on you and your business.
Components affected
Puzzel ProductsLatest Updates ( sorted recent to last )
We are investigating a reported issue with SMS two-factor authentication to the Admin portal. Two-factor through mail is working as normal.
We apologize for the potential impact of this incident on you and your business.
We are investigating and seeking to resolve an incident which may be affecting SMS two-factor authentication and sending SMS via Puzzel Agent Application. Two-factor through mail is working as normal.
Our Operations team are investigating this issue as a priority and it has been reported to our SMS carrier for urgent investigation.
Puzzel Engineers have seen service improvements after a re-routing of SMS messages via a different SMS carrier.
We apologize for the potential impact of this incident on you and your business.
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