Outage in Puzzel

Puzzel Incident Notification

Resolved Minor
May 09, 2025 - Started 1 day ago - Lasted 40 minutes

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Outage Details

We are investigating reports of call quality issues and silent calls for customers in Denmark.

Our Operations team are currently investigating this issue as a priority.

We apologize for the potential impact of this incident on you and your business.
Components affected
Puzzel Voice Channel Regions
Latest Updates ( sorted recent to last )
1 day ago - at 05/09/2025 11:46AM

We are investigating reports of call quality issues and silent calls for customers in Denmark.

Our Operations team are currently investigating this issue as a priority.

We apologize for the potential impact of this incident on you and your business.

1 day ago - at 05/09/2025 12:07PM

Puzzel engineers are continuing to investigate poor call quality and silent calls reports affecting customers in Denmark. No issues have been identified within the Puzzel network, and the matter has been escalated to our Voice Carrier for further investigation.

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