Incident Report
We are investigating and seeking to resolve an incident which may be affecting customers using CoPilot Live Summary.
Customers may be experiencing an error message when attempting to summarize a conversation.
Puzzel engineers are currently investigating this issue as a priority.
We apologise for the potential impact of this incident on you and your business.
Customers may be experiencing an error message when attempting to summarize a conversation.
Puzzel engineers are currently investigating this issue as a priority.
We apologise for the potential impact of this incident on you and your business.
Components affected
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Latest Updates ( sorted recent to last )
about 3 hours ago - at 08/17/2026 08:41AM
We are investigating and seeking to resolve an incident which may be affecting customers using CoPilot Live Summary.
Customers may be experiencing an error message when attempting to summarize a conversation.
Puzzel engineers are currently investigating this issue as a priority.
We apologise for the potential impact of this incident on you and your business.
about 2 hours ago - at 08/17/2026 09:36AM
Puzzel engineers have identified an issue with the ASR service and are working to restore the service.
We will update you once the issue has been resolved and normal service has resumed.
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The Status Page Aggregator with Early Outage Detection
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