Outage in Puzzel
Puzzel Incident Notification
Resolved Minor
April 22, 2025 - Started 10 months ago
- Lasted about 2 hours
Incident Report
We are currently investigating reports of poor call quality and silent calls for customers in Denmark.
Our Operations team are investigating this issue as a priority.
We apologise for the potential impact of this incident on you and your business.
Our Operations team are investigating this issue as a priority.
We apologise for the potential impact of this incident on you and your business.
Components affected
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Latest Updates ( sorted recent to last )
10 months ago - at 04/22/2025 09:06AM
We are currently investigating reports of poor call quality and silent calls for customers in Denmark.
Our Operations team are investigating this issue as a priority.
We apologise for the potential impact of this incident on you and your business.
10 months ago - at 04/22/2025 10:01AM
Puzzel engineers are continuing to investigate poor call quality and silent calls reports affecting customers in Denmark.
No issues have been identified within the Puzzel network, and the matter has been escalated to our Voice Carrier for further investigation.
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