Outage in Qualys

KSA Platform 01: Slowness during Login (IM-11516)

Resolved Major
April 09, 2024 - Started 23 days ago - Lasted about 8 hours
Official incident page

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Outage Details

Qualys Cloud Platform Operations is currently monitoring an issue causing slowness during login on Qualys KSA Platform 1. User logins are working but currently with some delay. Further updates will be shared as they become available. Ticket reference for this activity: IM-11516
Latest Updates ( sorted recent to last )
RESOLVED 23 days ago - at 04/10/2024 02:34AM

The incident has been resolved.

MONITORING 23 days ago - at 04/10/2024 12:41AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 23 days ago - at 04/09/2024 06:53PM

Qualys Cloud Platform Operations is currently monitoring an issue causing slowness during login on Qualys KSA Platform 1.

User logins are working but currently with some delay. Further updates will be shared as they become available.

Ticket reference for this activity: IM-11516

Latest Qualys outages

US Platform 4: Tag Based Operations Impacted [IM-11540] - 2 days ago
All Shared Cloud Platforms: CS (Container Security) - SCA scan data processing is impacted (IM-11525) - 17 days ago
EU Platform 2: Policy Compliance module is not loading (IM-11492) - about 2 months ago
US Platform 1, US Platform 3, EU Platform 1 and EU Platform 2 - Increase in delta processing time has been observed (IM-11490) - about 2 months ago
CA Platform 1 : UI/API is Inaccessible. (IM-11479) - about 2 months ago

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