Outage in Qualys

All Shared Cloud Platforms: CS (Container Security) - SCA scan data processing is impacted (IM-11525)

Resolved Major
April 16, 2024 - Started 16 days ago - Lasted 2 days
Official incident page

Need to monitor Qualys outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Qualys, and never miss an outage again.
Start Free Trial

Outage Details

Qualys Cloud Platform has identified an issue which is resulting in SCA scan data processing failure. Due to this customers would not see latest scan data for the images that are getting scanned through SCA only method. Further updates will be shared as they become available. Ticket reference for this activity: IM-11525
Latest Updates ( sorted recent to last )
RESOLVED 15 days ago - at 04/18/2024 01:32AM

This incident has been resolved.

IDENTIFIED 15 days ago - at 04/17/2024 11:07AM

The issue has been identified and we are working on the fix.

INVESTIGATING 16 days ago - at 04/16/2024 03:07PM

As per the investigation, the issue only affects the 1.32 and 1.32.1 versions of the sensor deployed. The issue for scan processing is observed only when the combination of VM and SCA is run together.
This is an intermittent scan processing issue.

Note: All customers, scan types or image scans will not be impacted.

INVESTIGATING 16 days ago - at 04/16/2024 07:03AM

Qualys Cloud Platform has identified an issue which is resulting in SCA scan data processing failure. Due to this customers would not see latest scan data for the images that are getting scanned through SCA only method.

Further updates will be shared as they become available.

Ticket reference for this activity: IM-11525

The easiest way to monitor Qualys and all cloud vendors

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3153 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime