This chart provides user-reported problems for Qualys in the last 12 hours. It's a collection of user reports from different sources.
We continuously monitor the official Qualys status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Qualys outages.
Major Resolved · 14 days ago · lasted about 14 hours
EU Platform 2: VM/PC Scans in "Queued" status & Scan Processing Delay (IM-10876)
Qualys Cloud Platform Operations is investigating an issue causing some of the VM/PC Scans to remain in "Queued" status in UI for a long time, and scan processing is also delayed. Further updates will be shared as they become available. The ticket reference for this activity is IM-10876.
Minor Resolved · 15 days ago · lasted about 19 hours
EU Platform 2: UI/API Unavailable (IM-10881)
Qualys Cloud Platform Operations is currently investigating an issue causing the EU Platform 2 UI/API to be inaccessible for users. Further updates will be shared as they become available. Ticket reference for this activity: IM-10881.
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Minor Resolved · 16 days ago · lasted about 1 hour
US Platform 2: Delay in the data to be displayed in Host info UI (IM-10872)
Qualys Cloud Platform Operations is currently investigating an issue causing a delay in the data to be displayed in the Host info UI on Qualys US Platform 2. Users will notice that information will take longer than expected time to be visible within Host Info. Further updates will be shared as they become available. Ticket reference for this Incident: IM-10872
Minor Resolved · 17 days ago · lasted about 7 hours
EU Platform 2: Delay in the Agent scan data to be displayed in UI (IM-10873)
Qualys Cloud Platform Operations is currently investigating an issue causing a delay in the Agent scan data to be displayed in UI on Qualys EU Platform 2. Further updates will be shared as they become available. Ticket reference for this Incident: IM-10873
Major Resolved · 20 days ago · lasted about 3 hours
EU Platform 2: FIM (File Integrity Monitoring) Module is Unavailable (IM-10866)
Qualys Cloud Platform Operations Team is investigating the error "503 Service Temporarily Unavailable", causing the FIM (File Integrity Monitoring) UI to become unavailable. Further updates will be shared as they become available. The ticket reference number for the activity is IM-10866.
Minor Resolved · 20 days ago · lasted about 6 hours
EU Platform 2: Issues with Agent Upload to the qagpublic due to high response time (IM-10865)
Qualys Cloud Platform Operations is investigating an issue on EU Platform 2 causing issues with Cloud Agent data upload to Qualys Cloud Platform (https://qagpublic.qg2.apps.qualys.eu). Users will notice that the latest information related to Cloud Agent is delayed appearing on UI. Further updates will be shared as they become available. The ticket reference for this activity is IM-10865.
Major Resolved · 22 days ago · lasted about 5 hours
EU Platform 1: UI/API is Inaccessible (IM-10853)
Qualys Cloud Platform Operations is currently investigating an issue causing the EU Platform 1 to become inaccessible. Further updates will be shared as they become available. Ticket reference for this activity: IM-10853.
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