Never miss when your external dependencies are down. Instant notifications when there are outages.
Minor Incident US Platform 2: Scheduled scans are getting skipped (IM-9982)
Qualys Cloud Platform Operations is currently investigating an issue causing some Scheduled scans to get skipped. Scans are getting skipped only for AGMS-enabled customers. Users will notice that the scan launch failed with no targets available. Further updates will be shared as they become available. Ticket Reference for this incident: IM-9982.
Resolved Major AU Platform 1: UI/API login failures (IM-9986)
Qualys Cloud Platform Operations is currently investigating an issue causing login failures on Qualys AU Platform 1. Users will not be able to authenticate using UI/API. Further updates will be shared as they become available. Ticket reference for this activity: IM-9986.
Qualys Cloud Platform Operations is currently investigating an issue causing some of the VM/PC Scans to remain in "Queued"/"Loading" status in UI for a long time on Qualys US Platform 2. Further updates will be shared as they become available. The ticket reference for this activity is IM-9962.
Qualys Cloud Platform Operations is currently investigating an issue causing a 'Cloud Agent processing' backlog on EU Platform 1. Users may expect a delay in the VM/PC data availability on the UI. Further updates will be shared as they become available. Ticket reference for this incident: IM-9947.
Resolved Maintenance IN Platform 1: Multiple modules dashboards are not loading (IM-9934)
Qualys Cloud Platform Operations is currently investigating an issue causing performance degradation in CSAM, VM, EDR, CAR and SM modules on Qualys IN Platform 1. Some users may notice that data is taking longer than expected time to be visible within these Dashboards. Existing and dynamic tag evaluation may also get impacted due to this. Further updates will be shared as they become available. Ticket Reference for this incident: IM-9934
"I spend 2 hours trying to solve an issue and then realize it's due to an [EXTERNAL SERVICE] outage"
Every engineer at some point in time
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Configure which notifications you want to receive from each service. You can choose to receive notifications for all incidents, only critical incidents, or just display them on the dashboard.
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Every Monday, you'll receive a weekly summary of what happened the previous week as well as the maintenance schedule for the following week.
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Filter notifications by service components. You can opt to receive notifications only when a specific component is affected.
Add another dimension (external systems) to your monitoring data and complement it with the external factors. Monitor the services your company relies on for the development experience. Don't waste time looking elsewhere, when it's an external outage.
Know before your clients tell you. Anticipate possible issues and make the necessary arrangements. Understand if your business is being impacted by outages in external services.
One of your competitors is down? Maybe a good time to spread the word about your service.
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