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Minor Incident US Platform 2: Scheduled scans are getting skipped (IM-9982)
Qualys Cloud Platform Operations is currently investigating an issue causing some Scheduled scans to get skipped. Scans are getting skipped only for AGMS-enabled customers. Users will notice that the scan launch failed with no targets available. Further updates will be shared as they become available. Ticket Reference for this incident: IM-9982.
Resolved Major AU Platform 1: UI/API login failures (IM-9986)
Qualys Cloud Platform Operations is currently investigating an issue causing login failures on Qualys AU Platform 1. Users will not be able to authenticate using UI/API. Further updates will be shared as they become available. Ticket reference for this activity: IM-9986.
Resolved Maintenance US Platform 2: Some of the VM/PC Scans staying in Loading/Queued state for a longer time (IM-9962)
Qualys Cloud Platform Operations is currently investigating an issue causing some of the VM/PC Scans to remain in "Queued"/"Loading" status in UI for a long time on Qualys US Platform 2. Further updates will be shared as they become available. The ticket reference for this activity is IM-9962.
Resolved Minor Multiple Shared Platforms: Cloud Agent Processing Backlog (IM-9947)
Qualys Cloud Platform Operations is currently investigating an issue causing a 'Cloud Agent processing' backlog on EU Platform 1. Users may expect a delay in the VM/PC data availability on the UI. Further updates will be shared as they become available. Ticket reference for this incident: IM-9947.
Resolved Maintenance IN Platform 1: Multiple modules dashboards are not loading (IM-9934)
Qualys Cloud Platform Operations is currently investigating an issue causing performance degradation in CSAM, VM, EDR, CAR and SM modules on Qualys IN Platform 1. Some users may notice that data is taking longer than expected time to be visible within these Dashboards. Existing and dynamic tag evaluation may also get impacted due to this. Further updates will be shared as they become available. Ticket Reference for this incident: IM-9934
"I spend 2 hours trying to solve an issue and then realize it's due to an [EXTERNAL SERVICE] outage"
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