Qualys

Qualys Status

Ongoing US Platform 2: Performance degradation in AV, AI, New VM Dashboard and CAUI module (IM-6171)

Qualys Cloud Platform Operations is currently investigating an issue causing performance degradation in AV, AI, New VM Dashboard, and CAUI module on Qua...

about 14 hours ago Official incident report
Qualys had 33 problems in the last month.
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Stats

11 incidents in the last 7 days

33 incidents in the last 30 days

Automatic Checks

Last check: 4 minutes ago

Last known issue: about 14 hours ago

Latest Incidents

Last 30 days

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Ongoing US Platform 3: High Portal-Indexing lag (IM-6167)

Qualys Cloud Platform Operations is currently investigating an issue on US Platform 3 that is causing an indexing delay. Users will notice that information will take longer than expected time to be visible within AssetView, VM Dashboard, and Cloud Agent UI. Further updates will be shared as they become available. Ticket Reference for this incident: IM-6167.

Ongoing All Shared Cloud Platforms: Windows agent binary 4.4.0.38 download is degraded. (IM-6153)

Impact: Some Windows Cloud Agents with auto-upgrade enabled are not auto upgrade in a timely manner Ticket reference for this activity is: IM-6153.

Resolved US Platform 2: Performance degradation in AV, AI, New VM Dashboard and CAUI module (IM-6171)

Qualys Cloud Platform Operations is currently investigating an issue causing performance degradation in AV, AI, New VM Dashboard and CAUI module on Qualys US Platform 2. Some users may notice that VM and PC data is taking longer than expected time to be visible within AssetView, Asset Inventory, New VM Dashboard, and Cloud Agent UI. Existing and dynamic tag evaluation may also get impacted due to this. Ticket Reference for this Incident: IM-6171

Resolved US Platform 2: Performance Degradation in Container Security Module (IM-6168)

Qualys Cloud Platform Operations is currently investigating an issue that is causing performance degradation in the Container Security module on Qualys US Platform 2. Users will not be able to view the latest vulnerabilities for the CICD sensor. PC reports will not get processed. Further updates will be shared as they become available. Ticket reference for this activity: IM-6168

Resolved US Platform 3: Performance degradation in AV, AI, New VM Dashboard and CAUI module (IM-6079)

Qualys Cloud Platform Operations is currently investigating an issue causing performance degradation in AV, AI, New VM Dashboard, and CAUI module on Qualys US Platform 3. Some users may notice that VM and PC data is taking longer than expected to be visible within AV, AI New VM Dashboard, and Cloud Agent UI. Further updates will be shared as they become available. Ticket Reference for this incident: IM-6079

Resolved All Shared Platforms: MDS scans are running into an error state (IM-6148)

Qualys Cloud Platform Operations is currently investigating an issue that is causing all the MDS scans to run into an 'Error' state on all Shared Qualys Platforms. Further updates will be shared as they become available. Further updates will be shared as they are available. Ticket Reference for this incident: IM-6148

Resolved US Platform 2: UI Unavailable (IM-6136)

Qualys Cloud Platform Operations is currently investigating an issue causing the US Platform 2 UI to be inaccessible or extremely slow for users. Further updates will be shared as they become available. Ticket reference for this activity: IM-6136.

Resolved US Platform 3: High Portal-Indexing lag (IM-6131)

Qualys Cloud Platform Operations is currently investigating an issue on US Platform 3 that is causing an indexing delay. Users will notice that information will take longer than expected time to be visible within AssetView, VM Dashboard, and Cloud Agent UI. Further updates will be shared as they become available. Ticket Reference for this incident: IM-6131.

Resolved US Platform 3: Qualys Gateway Service Application not working (IM-6127)

Qualys Cloud Operations Team is currently investigating an issue on US Platform 3 where Qualys Gateway Service Application (QGS) is not working. Further updates will be shared as they become available. The ticket reference number for this activity is IM-6127.

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