Outage in Qualys
US Platform 1: High Lag observed on scan processing service that has impacted scans [IM-12509]
Resolved MajorIncident Report
Qualys Cloud Platform Operations Team is currently investigating an issue on US Platform 1 causing a High Lag on Scan processing service. Further updates will be shared as they become available.
The ticket Reference for this incident is IM-12509.
Components affected
Qualys Vulnerability Management (VM) Qualys Policy Audit / Policy Compliance (PA / PC)Need to monitor Qualys outages?
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Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 02/20/2026 01:37PM
This incident has been resolved.
MONITORING
6 days ago - at 02/20/2026 12:08AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
7 days ago - at 02/19/2026 03:17AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
8 days ago - at 02/18/2026 07:37AM
We are continuing to investigate this issue.
INVESTIGATING
8 days ago - at 02/18/2026 02:35AM
Qualys Cloud Platform Operations Team is currently investigating an issue on US Platform 1 causing a High Lag on Scan processing service. Further updates will be shared as they become available.
The ticket Reference for this incident is IM-12509.
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